Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of his peers.
Overview
11
11
years of professional experience
Work History
Warehouse Keeper
IMW
10.2022 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Maintain accurate record keeping of scheduled orders to maximize performance and limit overall down time.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Consistently lifted materials weighing as much as 50 pounds.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Stocked shelves, racks and cases with new or transferred merchandise.
Recorded daily activities for inventory control.
Located needed merchandise in inventory using AX software and placed on carts for transport to other departments.
Cabinet Maker / Carpenter Assistant
Morgan Custom Kitchens & Millwork
02.2020 - 10.2022
Measured and cut materials to specified dimensions to achieve precise fit.
Installed hardware such as drawer pulls, hinges, and handles.
Assembled cabinet components using glue and mechanical fasteners to create strong, durable products.
Maintained safe and organized workspace to minimize risk of injury.
Inspected completed cabinets for quality assurance.
Constructed custom cabinets for residential and commercial spaces using varied hand and power tools.
Installation understanding
Coordinated with suppliers for prompt delivery of materials.
Cut plywood, MDF and solid wood to size.
Team Leader
Convergys
09.2012 - 02.2020
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Held weekly team meetings to inform team members on company metrics and updates.
Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Education
High School Diploma -
Earl Marriott Secondary
Surrey, BC
06.1998
Skills
Warehouse safety
Documentation and Reporting
Teamwork and collaboration
Adaptability and flexibility
Problem-solving
Inventory management
Shipping and receiving
Employee Evaluation
Quality Improvement
Team Supervision
Microsoft Office proficiency
Attention to detail
Languages
English
Native or Bilingual
Timeline
Warehouse Keeper
IMW
10.2022 - Current
Cabinet Maker / Carpenter Assistant
Morgan Custom Kitchens & Millwork
02.2020 - 10.2022
Team Leader
Convergys
09.2012 - 02.2020
High School Diploma -
Earl Marriott Secondary
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