Results-driven QA/QC Technician at Emcon Services with expertise in quality assurance and compliance monitoring. Proven ability to enhance operational efficiency through effective team collaboration and training. Skilled in visual inspection techniques and committed to maintaining high safety standards, ensuring top-notch product quality and customer satisfaction.
Overview
30
30
years of professional experience
Work History
QA/QC Technician
Emcon Services
Merritt, British Columbia
04.2025 - Current
Conducted quality inspections on materials and products to ensure compliance with standards.
Documented test results accurately, maintaining comprehensive records of inspection findings.
Collaborated with production teams to identify and promptly resolve quality issues.
Assisted in developing and refining quality control procedures to improve operational efficiency.
Trained new technicians on safety protocols and proper testing techniques.
Monitored inventory levels of testing supplies, reporting shortages to management.
Participated in continuous improvement projects by providing feedback on processes and cost-saving initiatives.
Executed daily calibration checks on equipment, performing regular maintenance as required.
Patroller/Operator
Emcon Services
Merritt, Canada
01.2018 - 04.2025
Assisted with emergency response procedures and crisis management efforts.
Conducted regular safety inspections of facilities and equipment for maintenance needs.
Monitored areas for compliance with safety policies and regulations.
Collaborated with team members to enhance communication and reporting efficiency.
Documented incidents accurately in daily logs for accountability.
Trained new staff on operational procedures and safety protocols.
Responded promptly to assistance calls from staff or the public.
Maintained patrol vehicle, ensuring fuel, oil changes, and cleanliness.
Volunteer Firefighter
Mohawk Fire Department
Tyendinaga Mohawk Territory, Canada
01.2003 - 01.2019
Responded to emergency calls for fire suppression and rescue operations.
Participated in training drills to enhance firefighting skills and teamwork.
Operated firefighting equipment and maintained readiness for emergencies.
Assisted in educating the public about fire prevention strategies and safety measures.
Collaborated with team members during emergency response scenarios for effective action.
Supported community events to promote fire safety awareness among residents.
Maintained equipment and vehicles to ensure operational efficiency at all times.
Participated in regular drills and training sessions to keep skills up-to-date.
Interacted professionally with victims, witnesses and other personnel associated with an incident.
Responded quickly to emergency calls, providing medical aid where necessary.
Communicated with other members of the team to coordinate activities at a scene.
Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
Inspected and maintained firefighting gear to ensure proper functioning.
Maintained records of incident reports, vehicle maintenance logs and call logs.
Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.
Provided support during hazardous material incidents, including cleaning up spills and containing the area.
Developed strategies for containment of fires based on environmental factors such as wind direction and fuel sources.
Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
Administered emergency treatment and medical care to people injured in accidents and fires.
Controlled and extinguished fires using manual and power equipment.
Trained continuously to maintain required physical fitness for demanding work.
Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
Checked hoses and breathing masks after fire calls to determine proper functionality.
Ascended and descended ladders, stairs and ramps in smoke-filled areas.
Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
Used axes and other tools to break through windows and debris.
Rescued fire victims and administered emergency medical aid.
Established and managed water supplies to support suppression activities.
Patroller/Operator
Carillion Canada
Concorde, Canada
01.2011 - 01.2018
Tree Dendrician
Wooler, Canada
01.1996 - 01.2016
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Completed routine maintenance and repair.
Propane Delivery/Labour
Tyendinaga Propane
Shannonville, Canada
01.2008 - 01.2011
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Recognized by management for providing exceptional customer service.
Patroller/Operator
Cruickshank Canada
Kingston, Canada
01.2003 - 01.2008
Education
Certificate - Introduction To Hazard And Risk Management
IHSA
10-2025
Supervisor Health And Safety Awareness in 4 Steps
Ministry of Labour
04-2025
Bridge Inspection TM45
Good Roads
Oakville, ON
04-2025
Intro To The Occupational Health And Safety Act
IHSA
04-2025
Ontario Pesticide and Training Certificate - Operator License
Ministry of Labour
Belleville, ON
01.2016
Ontario Fire College- Firefighter 1 & 2 - Hazmat Awareness and Operations Certifications
Ontario Fire College
01.2008
Ontario Fire College- WHMIS Trainer Certificate and Instructor Facilitator Certificate -
Ontario Fire College
01.2008
Ontario Secondary School Diploma -
NDSS
Napanee, ON
01.1998
Chainsaw Certificate and Introduction to Arboriculture -
Clarke Business College
01.1995
Health and Safety Awareness Certificate - WHMIS
MTO Winter Patrol Training -
First Aid CPR Level C -
Book 7 Certification -
Skills
Plow trucks operation
Compliance monitoring
Safety inspections
Quality assurance and control
Team collaboration
Training and development
ISO standards compliance
Visual inspection techniques
Quality management systems
Auditing methods
Workplace safety practices
Pesticide application and equipment use
Heavy machinery operation
Firefighting apparatus handling
Forklift operation
Hazardous material handling strategies
Qualifications
25, Labour Intensive Environments and Heavy Equipment Operating, 18, Highway (401) Maintenance, 10, Health and Safety Rep, 3, Union Steward Class 1, 20, Firefighter Rank Captain, 8, Tree Dendrician Owner / Operator, Plow Trucks, Pesticide Spraying Equipment and Use, Graders/Backhoes/Bobcats, Firefighting Apparatus, Tractors and Grass cutting equipment, Forklift Operation, Chippers and Chainsaws, Hazardous Material Handling, Water Trucks and Street Sweepers, Heavy Safe Lifting Techniques
References
References available upon request.
Timeline
QA/QC Technician
Emcon Services
04.2025 - Current
Patroller/Operator
Emcon Services
01.2018 - 04.2025
Patroller/Operator
Carillion Canada
01.2011 - 01.2018
Propane Delivery/Labour
Tyendinaga Propane
01.2008 - 01.2011
Volunteer Firefighter
Mohawk Fire Department
01.2003 - 01.2019
Patroller/Operator
Cruickshank Canada
01.2003 - 01.2008
Tree Dendrician
01.1996 - 01.2016
Certificate - Introduction To Hazard And Risk Management
IHSA
Supervisor Health And Safety Awareness in 4 Steps
Ministry of Labour
Bridge Inspection TM45
Good Roads
Intro To The Occupational Health And Safety Act
IHSA
Ontario Pesticide and Training Certificate - Operator License
Ministry of Labour
Ontario Fire College- Firefighter 1 & 2 - Hazmat Awareness and Operations Certifications
Ontario Fire College
Ontario Fire College- WHMIS Trainer Certificate and Instructor Facilitator Certificate -
Ontario Fire College
Ontario Secondary School Diploma -
NDSS
Chainsaw Certificate and Introduction to Arboriculture -