Dave Halley
Prince George,British Columbia
Summary
Driven Food Service Leader with a proven track record of success in managing all aspects of casual dining operations. Highly skilled in guest hospitality, building strong relationships, and driving sales growth. Expertise in leading and motivating high-performing teams, optimizing operational efficiency through effective staff supervision, inventory management, and budget control. Passionate about delivering exceptional guest experiences while maintaining the highest standards of food quality, safety, and sanitation
Overview
13
13
years of professional experience
Work History
Chief Experience Officer
Stonewater Group of Franchises
Prince George, British Columbia
09.2011 - Current
- Unmatched guest relationship-building skills foster strong customer loyalty and repeat business.
- Consistently reaches and surpasses sales goals year after year
- Successfully analyzes data to identify trends and opportunities, leading to impactful strategic decisions.
- Proactively reviews financial performance and identifies areas for improvement in efficiency and profitability.
- Effectively manages team schedules and assignments, ensuring optimal resource allocation.
- Streamlines operations through the implementation of efficient and effective business procedures.
- Excels at resolving guest issues and cultivating lasting relationships with both customers and team members.
- Successfully launches and executes marketing campaigns to increase brand awareness, attract new guests, and expand market share.
- Cultivates a high-performing team by implementing comprehensive training programs, providing mentorship, coaching, and recognizing outstanding employee contributions.
- Successfully hires and develops top talent, building a strong, motivated team.
- Effectively communicates strategic goals and operational plans to all stakeholders, ensuring alignment and buy-in.
Education
Business Administration Diploma - Business Administration
Northwest Community College
Terrace, BC04-2009
Skills
- Guest relationship building
- Team building and mentorship
- Workforce improvements
- Strategic planning
- Employee engagement
- Training programs
- Hiring and recruitment oversight
- Staff supervision
- Employee relations
Accomplishments
- Highest Sales for 2016
- MR MIKES Restaurant of the Year 2020
- Team Culture Award 2023
- Community Spirit Award 2023
Timeline
Chief Experience Officer
Stonewater Group of Franchises
09.2011 - Current
Business Administration Diploma - Business Administration
Northwest Community College
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