Dave Douglas
Pincher Creek,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
7/11
Pincher Creek, AB
11.2018 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures and customer services.
Baker
Tim Hortons
Pincher Creek, AB
- Inspected baking equipment in accordance with cleanliness and safety standards.
- Maintained temperature, sweep and sanitation logs to document proper conditions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Finished baked goods with glazes, icings and other toppings.
- Set ovens to appropriate temperatures to pre-heat.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
Education
High School Diploma -
Chilliwack Secondary School
Chilliwack, BC1999
Skills
- Customer Service
- Stocking and Receiving
- Cash Handling Accuracy
- Upselling Techniques
- Time Management
- Store Opening and Closing
Timeline
Sales Associate
7/11
11.2018 - Current
Baker
Tim Hortons
High School Diploma -
Chilliwack Secondary School
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