Dave Conn
Port Hope,Canada
Summary
High energy and enthusiastic individual who enjoys interacting with others Dedicated to quality service delivery and superior customer satisfaction Very personable individual that excels working independently or within a team environment Strong goal setting ability and desire to accomplish the goals set out
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
21
21
years of professional experience
Work History
Warehouse Associate
Wesco
Colborne, Ontario
09.2022 - Current
- Received deliveries, scanned packages, and updated orders in internal database.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Communicated effectively with team members on matters related to work assignments.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
Midnight manager/ receiver
Independent Grocer
01.2009 - 04.2022
- Responsible for signing for deliveries and other documents.
- Receive and stock inventory as per targeted sales for the week.
- Assist in preparation and maintenance of merchandise displays.
- Responsible for safety and work load of each employee.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Performed regular cycle counts to maintain accuracy of inventory levels.
- Updated and maintained databases with current information.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Tracked expiration dates on perishable items such as food items, medications, removing outdated products from circulation.
Parts Representative
Durham Dodge
Oshawa, Ontario
01.2004 - 01.2009
- First point of contact for customers entering into the store.
- Prepared and completed clients files, ensuring references and necessary information is complete.
- Helped customers make decisions on vehicle parts depending on customers use, warranty life and price.
- Attend to customers questions about vehicle’s requirements, maintenance and future needs.
- Secured long-term accounts by providing recommendations to promote brand effectiveness and product benefits.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Cross-sold additional products and services to purchasing customers.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Performed complimentary services, battery installation, testing and wiper installations.
- Followed standards of care and compliance per company and legal requirements.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Education
High School -
Port Hope High
Port Hope, ON01.1999
Skills
- Inventory management
- Visual merchandising
- Safety compliance
- Order processing
- Stock replenishment
- Customer service
- Team building
- Employee training
- Parts ordering
- Workload management
- Effective communication
- Problem solving
- Time management
- Work prioritization
- Coaching and mentoring
- Relationship building
- Performance evaluations
Awards Certificates Volunteer
- First Aid and CPR Certified, 2025
- Single Pallet Transporter-Class 3, Lift Code 2, 2025
- High Lift Stacker- Class 3, Lift Code 5, 2025
Education And Professional Development
Port Hope High, Port Hope, ON, 09/01/94, 06/30/99
Timeline
Warehouse Associate
Wesco
09.2022 - Current
Midnight manager/ receiver
Independent Grocer
01.2009 - 04.2022
Parts Representative
Durham Dodge
01.2004 - 01.2009
High School -
Port Hope High