Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Davante Fenton

Terrace,BC

Summary

Results-driven Customer Service Professional specializing in identifying customer needs and providing effective solutions. Achieved high performance through strong problem-solving skills and commitment to exceptional service. Demonstrated efficiency in merchandise handling and stocking processes, contributing to team success while ensuring adherence to quality standards.

Overview

12
12
years of professional experience

Work History

Warehouse Lead

Jysk
Terrace, British Columbia
07.2025 - Current
  • Supervised daily warehouse operations and ensured team adherence to safety protocols.
  • Coordinated inventory management and maintained optimal stock levels for timely shipments.
  • Trained new staff on operational procedures and best practices in warehouse tasks.

Back of House Lead

Marks
06.2022 - 07.2025
  • Exhibited personal responsibility by meeting deadlines consistently.
  • Adapted quickly to changes in busy work environments.
  • Collaborated successfully with team members while also excelling independently.
  • Adapted swiftly to new challenges and learned skills efficiently.

Fashion Department Manager

Walmart
04.2019 - 12.2021
  • Collaborated with sales associates to streamline task completion.
  • Implemented safety rules and policies to enhance employee protection and reduce company liability.
  • Allocated tasks to align with operational needs and individual strengths.
  • Fostered culture of empowerment and innovation to enhance employee engagement.
  • Followed safety protocols and company processes and procedures.

Supervisor Customer Service

TDL Tim Hortons
08.2014 - 02.2019
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Developed and enforced safety standards and procedures for food quality and sanitation purposes.
  • Demonstrated ability to assess risk and respond to issues appropriately.
  • Responded to customer requests with friendly, knowledgeable service and support.
  • Placed special merchandise orders for customers.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Recommended alternative items when product was out of stock.

Education

Grade 12 -

Caledonia
Terrace

Skills

  • Training and development
  • Sales proficiency
  • Positive and friendly
  • Customer-oriented
  • Quick learner
  • POS systems knowledge
  • Skilled problem solver
  • Accurate money handling
  • Prioritizing
  • Dexterity
  • Department Head
  • Inventory management
  • Safety compliance

Languages

English

Timeline

Warehouse Lead

Jysk
07.2025 - Current

Back of House Lead

Marks
06.2022 - 07.2025

Fashion Department Manager

Walmart
04.2019 - 12.2021

Supervisor Customer Service

TDL Tim Hortons
08.2014 - 02.2019

Grade 12 -

Caledonia
Davante Fenton