Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Thrifty’s
01.2024 - Current
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Supervisor
Tim Hortons
05.2023 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership, management and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Project Consultant
Dialog Axiata PLC
10.2021 - 04.2023
Facilitated stakeholder communication by holding regular meetings and status updates, fostering collaboration and engagement.
Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing the impact on project timelines.
Optimized resource utilization by allocating tasks based on skillsets and availability, maximizing efficiency across projects.
Identified new business opportunities through market research and analysis, contributing to company growth objectives.
Education
Post Graduate Diploma - Marketing
Sri Lanka Institute of Marketing (SLIM)
Matara, Sri Lanka
08-2021
Bachelor of Science - Agriculture Resource Management And Technology
University of Ruhuna
Matara, Sri Lanka
05-2021
Skills
Problem-solving skills
Project monitoring
Project control
Leadership skills
Multi-tasking strength
Exceptional customer service
Achieve sales goals
Training and mentoring
Languages
English
Professional Working
Timeline
Sales Associate
Thrifty’s
01.2024 - Current
Supervisor
Tim Hortons
05.2023 - Current
Project Consultant
Dialog Axiata PLC
10.2021 - 04.2023
Post Graduate Diploma - Marketing
Sri Lanka Institute of Marketing (SLIM)
Bachelor of Science - Agriculture Resource Management And Technology