Summary
Overview
Work History
Education
Skills
speake 4 languages
Timeline
Generic

Dassine Baouche

Ottawa,ON

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

1
1
year of professional experience

Work History

Receptionist

La Bonita Restaurant
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company.
  • Resolved customer problems and complaints.

Preparation Cook

IGA Supermarket
03.2023 - 08.2023
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Trained and assisted new kitchen staff members.
  • Controlled food cost and waste by selecting and using correct ingredients and amounts.
  • Addressed and resolved customer complaints to increase trust and satisfaction.
  • Followed strict standards for food handling and safety, minimizing risks to customers.

Order Preparation

Metro Supermarket
09.2022 - 01.2023
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Checked inventory and selected products from specific locations based upon availability.

Education

DEC - Commerce Marketing

La Cité collégiale
Ottawa, ON
04.2024

2 Years - Programming

University of Abed Rahman
Algeria
07.2022

Skills

  • Data Inputting
  • Appointment Booking
  • Business Operations Understanding
  • Greeting and Seating Clients
  • Call Answering and Routing
  • Appointment Confirmation
  • Correspondence and Office Documents
  • Organization and Efficiency
  • Customer and Client Relations
  • Making Appointments
  • Time Management
  • Reception Desk Management

speake 4 languages

French / English : high level 

Arabic / Kabyle : native language 

Timeline

Receptionist

La Bonita Restaurant
06.2023 - Current

Preparation Cook

IGA Supermarket
03.2023 - 08.2023

Order Preparation

Metro Supermarket
09.2022 - 01.2023

DEC - Commerce Marketing

La Cité collégiale

2 Years - Programming

University of Abed Rahman
Dassine Baouche