Adept at managing high-pressure situations with professionalism, I excelled as a Front Desk Associate at Interstate Hotels Corporation, enhancing guest relations and retention through effective problem-solving and exceptional listening skills. Skilled in credit card handling and hospitality services, I consistently maintained a welcoming environment, contributing significantly to the company's positive guest experience. Skilled in maintaining high standard of service and managing guest inquiries efficiently. Known for teamwork and adaptability in dynamic environments, ensuring smooth operations.