Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dasia Anderson

Bakersfield

Summary

Adept at managing high-pressure situations with professionalism, I excelled as a Front Desk Associate at Interstate Hotels Corporation, enhancing guest relations and retention through effective problem-solving and exceptional listening skills. Skilled in credit card handling and hospitality services, I consistently maintained a welcoming environment, contributing significantly to the company's positive guest experience. Skilled in maintaining high standard of service and managing guest inquiries efficiently. Known for teamwork and adaptability in dynamic environments, ensuring smooth operations.

Overview

7
7
years of professional experience

Work History

Front Desk Associate

Interstate Hotels Corporation
05.2021 - 10.2023
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Guest Service Representative

Mechanics Bank Arena
03.2017 - 06.2019
  • Provided friendly and attentive service by greeting guests warmly upon arrival.
  • Identified potential service gaps to enhance guest experience.
  • Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
  • Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.

Education

Associate of Science - Nursing

Marsha Feurst School of Nursing
Bakersfield, CA
04-2025

High School Diploma -

West High School
Bakersfield, CA
06-2013

Skills

  • Time management
  • Problem-solving skills
  • Listening skills
  • Guest relations
  • Credit card handling
  • Hospitality services

Timeline

Front Desk Associate

Interstate Hotels Corporation
05.2021 - 10.2023

Guest Service Representative

Mechanics Bank Arena
03.2017 - 06.2019

Associate of Science - Nursing

Marsha Feurst School of Nursing

High School Diploma -

West High School
Dasia Anderson