Dashiel De Belen
Toronto,ON
Summary
Driven and adaptable through any means with over 5 years of experience executing daily operations in customer service and hospitality.
Multi-tasker with proven success managing facilities while accommodating and servicing customers. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
1
1
Certification
Work History
Shift Lead Manager
MINISO Canada
Richmond Hill, ON
- Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
- Evaluated employee performance and coached and trained to improve weak areas.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
Environmental Services Lead
Mackenzie Health Hospital
Richmond Hill, ON
- Supervised supplies in inventory and submitted reorder requests.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Beauty Consultant
Yves Rocher
Richmond Hill, ON
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Managed reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Sales Representative
GO SALES - TELUS
Toronto , ON
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Minimized process lags through strategic sourcing and customer expectation management.
Education
High School Diploma -
Thornless Secondary School
Skills
- Final Cut Pro Software editor, Digital video/photographic editing
- Multilingual
- Operational Procedures
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Collaborative Environments
- Network Development
Certification
CPR-AED LEVEL C
Interests
- Active Lifestyle
- Philosophy
- Health & Fitness
- Fashion
- Traveling
- Mindfulness
Timeline
Shift Lead Manager
MINISO Canada
Environmental Services Lead
Mackenzie Health Hospital
Beauty Consultant
Yves Rocher
Sales Representative
GO SALES - TELUS
High School Diploma -
Thornless Secondary School