Wenjin Yan
London,ON
Overview
4
4
years of professional experience
Work History
Graphic Designer & Marketer
CIVO Marketing Team
04.2022 - Current
- Led visual branding initiatives by designing compelling cover articles and marketing posters that boosted student engagement.
- Partnered with cross-functional teams to develop innovative campaigns aligned with organizational objectives.
- Utilized advanced graphic design tools, including Photoshop, Illustrator, and InDesign, to create visually appealing content.
- Crafted engaging visuals tailored to diverse audiences, enhancing the reach and effectiveness of marketing materials.
Peer Guide Program Leader
Nova Scientia Society of Western University
04.2022 - 09.2023
- Led orientation programs for new students for two consecutive years, facilitating a smooth transition to university life.
- Provided mentorship to over 50 freshmen, offering academic guidance and social support.
- Organized and led group activities to foster a sense of community among new students.
- Assisted in answering questions and addressing concerns, helping students adapt to campus culture and resources.
Customer Service Representative
KFC China
04.2021 - 07.2021
- Designed and executed promotional campaigns, driving membership sales to an average of 13 cards per day.
- Streamlined app usage tutorials to enhance customer onboarding, increasing digital order adoption rates.
- Provided proactive support to resolve customer inquiries, ensuring a seamless and positive brand experience.
- Delivered exceptional service, strengthening customer satisfaction and engagement.
Education
Bachelor of Arts - Media Information & Technology, GPA: 3.0/4.0
Western University
London, ON05-2025
Skills
- Native Proficiency in Mandarin
- Bilingual Proficiency in English
- Microsoft Office Suite
- Adobe Creative Suite
- Adobe Illustrator
- Adobe InDesign
Timeline
Graphic Designer & Marketer
CIVO Marketing Team
04.2022 - Current
Peer Guide Program Leader
Nova Scientia Society of Western University
04.2022 - 09.2023
Customer Service Representative
KFC China
04.2021 - 07.2021
Bachelor of Arts - Media Information & Technology, GPA: 3.0/4.0
Western University
Similar Profiles
Shannon BooneShannon Boone
Regional Account Director at Team Velocity MarketingRegional Account Director at Team Velocity Marketing
Lea DeStefanisLea DeStefanis
Cow Coordinator/Team Leader at Chick-fil-A Marketing TeamCow Coordinator/Team Leader at Chick-fil-A Marketing Team
Erin AbadErin Abad
Website Support Specialist at Team Velocity MarketingWebsite Support Specialist at Team Velocity Marketing