Summary
Work History
Education
Skills
Driver License
Languages
Timeline
Generic
Daryna Sholudko

Daryna Sholudko

Toronto

Summary

Work on a permanent basis. Gain experience and learn.


Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Work History

Information Center Specialist

Ltd «Expansion»
  • Enhanced customer satisfaction by providing accurate and timely information on company products and services.
  • Contributed to increasing overall departmental performance by consistently meeting or exceeding individual productivity metrics.
  • Resolved customer problems and complaints.
  • Assisted clients with complex questions or concerns, ensuring prompt resolution of issues.

Public Procurement Specialis

Tender Agency Ptashenko
  • (discriminatory terms in terms of documentation, illegal decisions of Customers), organization of department workloads, verification of reporting
  • Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
  • Transformed underperforming departments with strategic planning efforts focused on process improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Interpreted clients' needs and introduced services to fit specific requirements.

Administrative Affairs Manager

LLC Kolos


  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.

Circus Tent Administrator

Extreme Arena
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Bachelor - Business Law

Kyiv Academy of Municipal Administration
Ukraine
01.2016

No Degree - Administrator

SE "Industry Training Institute"
Ukraine
01.2013

Skills

  • Mail handling
  • Team Collaboration
  • Records Maintenance
  • Office Equipment Maintenance
  • Business operations understanding
  • Travel Arrangements
  • Documentation And Reporting
  • Conflict Resolution
  • Attention to Detail
  • Courteous and Professional
  • Database Administration
  • Business Correspondence
  • Computer Proficiency
  • MS Office
  • Multitasking Abilities
  • Calm Under Pressure

Driver License

А, В

Languages

English
Limited Working

Timeline

Information Center Specialist

Ltd «Expansion»

Public Procurement Specialis

Tender Agency Ptashenko

Administrative Affairs Manager

LLC Kolos

Circus Tent Administrator

Extreme Arena

Bachelor - Business Law

Kyiv Academy of Municipal Administration

No Degree - Administrator

SE "Industry Training Institute"

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Daryna Sholudko