Daryna Polnikova
Montreal,QC
Summary
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
8
8
years of professional experience
Work History
Team Leader Dotation and Armement
Newrest Canada
Montréal, QC
06.2023 - Current
- Preparing trolleys with material and drinks
- Making sure that every trolley has what the customer asked for
- Preparing trays with ustensiles glaces
- Making sure that all stickers are on the correct trolleys
- Leading dotation team to follow the steps one by one in a certain time
Veterinary Assistant
Protection of Animals "Kovcheg"
Dnipro, Ukraine
12.2016 - 12.2022
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Educated clients on proper animal health care routines.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Communicated with veterinarians and staff members to maintain animal flow.
- Ensured that cages were kept clean at all times.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
Housemaid
Hotel “Place D’Armes”
Montréal, Canada
06.2022 - 08.2022
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Sorted and counted linens and organized in storage areas.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Replenished supplies such as toilet paper, hand soap.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Shop assistant
Women's goods store "A-SHOP.UA"
Dnipro, Ukraine
06.2020 - 06.2022
- Bagged or packaged purchases and wrapped gifts.
- Managed inventory levels on the shop floor, ensuring stock is replenished as needed.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Barista
Coffee shop "Coffee point"
Dnipro, Ukraine
01.2020 - 06.2020
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Created promotional displays for advertising special events or promotions at the cafe.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Prepared and served hot or cold beverages.
Education
BBA - Cooking Technologist
Technological And Economic College
Dnipro06-2021
High School Diploma -
Municipal Educational Institution Secondary Compre
Dnipro01.2019
Skills
- Mentoring
- Complaint resolution
- Coaching
- Documentation and reporting
- Team motivation
- Team supervision
- Strategic planning
- Team Check-ins
- Client service
- Safety processes and procedures
- Employee training
- Attention to detail
- Program development
Languages
- Ukrainian
- English
- Russian
Timeline
Team Leader Dotation and Armement
Newrest Canada
06.2023 - Current
Housemaid
Hotel “Place D’Armes”
06.2022 - 08.2022
Shop assistant
Women's goods store "A-SHOP.UA"
06.2020 - 06.2022
Barista
Coffee shop "Coffee point"
01.2020 - 06.2020
Veterinary Assistant
Protection of Animals "Kovcheg"
12.2016 - 12.2022
BBA - Cooking Technologist
Technological And Economic College
High School Diploma -
Municipal Educational Institution Secondary Compre