Daryna Gryshchuk
Mississauga,ON
Summary
Ambitious and results-driven professional with experience in managing teams, improving performance, and delivering exceptional service. Known for strong interpersonal, strategic, and problem-solving skills, I thrive in dynamic environments and always eager to learn and grow. With a keen interest in transitioning into Valuation and Advisory Administrator I bring a solid foundation in leadership, analytical thinking, and a collaborative approach to new challenges and opportunities.
Overview
2
2
years of professional experience
Work History
Clinic Manager
PureBalance Wellness
Mississauga, Ontario
09.2023 - Current
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Recruited, hired and trained new team members.
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Explained policies, procedures and services to patients.
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Maintained effective communication with patients regarding their treatments, medications, follow-up visits.
- Managed clinical budgets, billing systems and insurance negotiations.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
Front Desk Receptionist
PureBalance Wellness
Mississauga, Ontario
09.2022 - 09.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Waitress Supervisor
Community Restaurant
Mississauga, Ontario
06.2023 - 10.2024
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning bar equipment.
- Monitored cash register operations during shifts for accuracy of transactions.
- Assisted in recruiting, interviewing, and hiring qualified personnel for the waitstaff team.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Waitress Trainee
Community Restaurant
Mississauga, Ontario
10.2022 - 10.2023
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Provided excellent customer service during meal times.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Maintained a professional attitude while working in a fast-paced environment.
Education
Master of Midwifery -
Medical University in Wroclaw
Wroclaw, Poland07-2022
Some College (No Degree) - Midwifery
Medical University in Poznan
Poznan, Poland07-2019
Skills
- Administrative and organizational skills
- Financial and budget management
- Proficient in software such as QuickBooks, Outsmart
- Exceptional interpersonal and communication abilities
- Competent in Microsoft Office Suite (Word, PowerPoint, Excel)
- Skilled in attracting and retaining both patients and healthcare professionals
Languages
English
Full Professional
Ukrainian
Native/ Bilingual
Polish
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Clinic Manager
PureBalance Wellness
09.2023 - Current
Waitress Supervisor
Community Restaurant
06.2023 - 10.2024
Waitress Trainee
Community Restaurant
10.2022 - 10.2023
Front Desk Receptionist
PureBalance Wellness
09.2022 - 09.2023
Master of Midwifery -
Medical University in Wroclaw
Some College (No Degree) - Midwifery
Medical University in Poznan