Daryll T. Hackshaw
Brantford
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
12
12
years of professional experience
Work History
Operations Manager
National Logistics Services
12.2022 - Current
- Establish and maintain that all supervisors and associates are trained and competent and understand how their work relates to the customers’ business objectives.
- Develop Power Query to automate data extraction and provide analysis at an advanced level.
- Promote the highest level of safety knowledge through weekly safety talks, regular training and holding the leadership team accountable for best safety practices.
- Partner with the Health and Safety department to ensure the facility is compliant and inspections are up-to-date with the Ministry of Labour, OHSA, Fire Department and other regulatory agencies, and conduct monthly JHSE meetings
- Collaborate with clients to establish operational plans and resolve any issues that may arise.
- Meet and exceed all internal KPIs and objectives through continuous improvement projects.
- Implement continuous improvement projects for monitoring inventory processes and make recommendations on opportunities for improvement.
- Develop and execute an annual financial plan and review P&L to identify areas for cost savings.
- Identify issues with the operating metrics and make required adjustments promptly
- Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency
- Proactively identify and correct unsafe conditions, work processes, and behaviours
Instructor
National Logistics Services Learning Institute
12.2022 - Current
- Design course material for basic, intermediate, and advanced Microsoft Excel courses.
- Instructor for Microsoft Excel employee development courses up to an advanced level on XlookUp, CountIF SumIf, Dashboard creation, Power Query, Power Pivot, Index Match.
- Lean Six Sigma yellow belt instructor – helping employees to add value by reducing waste and optimizing the flow of processes
Inventory & Quality Supervisor
National Logistics Services
09.2018 - 12.2022
- Lead cross-departmental initiatives to develop and implement cost reduction programs.
- Continuous improvement: Monitor inventory processes and operations and make recommendations on opportunities for improvement.
- Oversee monthly, quarterly and year-end inventory counts and act as the key point of contact for external auditors on inventory-related matters.
- Develop and implement processes and strategies to achieve to target Key Performance Indicators (KPI’s) reports to drive continuous improvement.
- Promote safety culture through engagement with employees, JHSC and stakeholders with an objective of “zero” safety incidents.
- Develop, administer, promote and review safety policies, processes and procedures to maintain relevance
- Develop and execute action plan to meet department and fulfillment center performance expectations.
- Monitor Warehouse associates' work assignments, workflow, performance and work standards, accuracy, and productivity.
- Implementing systematic solutions to control inventory flow for 55k SKUs, minimize shortages, and maintain inventory accuracy in 3PL environment.
- Develop quality performance metrics and implement Supply Chain improvement opportunities.
eCommerce Production Planner & Logistics Analyst
Hudson Bay Company Logistics
04.2017 - 09.2018
- Utilize continuous improvement methods to enhance the accuracy and reliability of Supply Chain Planning processes, tools, and reporting to support organizational goals.
- Manage material procurement activities, storage management, direct inventory control, and create raw material replenishment plan to meet production targets.
- Analyze demand metrics to optimize production planning and leverage data to forecast raw material and inventory requirements.
- Manage direct reports, ancillary responsibilities, and develop and utilize metrics-based approach to drive positive change throughout the logistics and supply-chain network.
- Analyze distribution center activity by comparing the forecast-to-actual average handling time and service levels to improve strategies that will improve production planning
- Provide analysis on workforce data and translate analysis into key insights and recommendations to be used for strategic fact-based decision-making
- Manage KPI data collection and reporting processes using appropriate analytical techniques.
- Implementing analytical frameworks for drawing out insights and cost savings opportunities.
- Strengthen and build relationships with Supply Chain partners, to ensure smooth and consistent communication.
eCommerce Production Planner
Hudson Bay Company Logistics
06.2015 - 01.2017
- Analyze eCommerce operation, create and develop forecast reports and Inventory Plans.
- Identify and implement solutions to improve Productivity, enhance the existing processes.
- Schedule staff for shift and align to changes in business requirements to ensure daily targets are met.
- Perform weekly and monthly analysis of supplies usage and thereby reduce inventory from 1 month to 2 weeks and ensure continuity during the low and high-volume months.
- Manage procurement activities for HBC-sourced products and packaging materials to support weekly sales of 150,000 in the off-peak period and 350,000 Orders in the peak period.
- Prepare inventory reports and review long-term forecasts to identify possible volume increase or decrease and recommend appropriate actions.
- Reduced the resolution of critical issues in a time-sensitive environment, using excellent analytical skills
- Leading a team for one Continuous Improvement Project of improving service and two 5-S Projects on improving floor productivity.
Import/Inventory Analyst
3M Canada Company
12.2013 - 06.2015
- Work closely with the 3M Supply Chain Analyst and 3M sourcing to resolve issues with product movement within the ERP System
- Utilize 3M Supply Chain tools and processes, such as Enterprise Warehouse Management (EWM) within SAP ERP Central Business Component (ECC), to regularly review inventory and take necessary steps to prevent and/or correct anticipated problems
- Analyze and resolve work problems for warehouse functions that may be required, including inbound shipment and inventory management within a 3PL environment.
- Successfully identified different types of inbound deliveries, whether Returns Delivery, Replenishment Delivery, Inbound Delivery or WMS Inbound Delivery, therefore reducing inventory discrepancies to less than 1%
- Monitor the processing of stock replenishment, back orders, and inventory cycle counting
- Analyze returns on purchases by SKU and vendor or customer purchase order history to ensure credit is correctly issued
- Liaison with Customer Account Analyst on Return Merchandise Authorization (RMA) and Return Goods Authorization (RGA) management
- Liaison with the Debit/Credit Coordinator to ensure the credit is correctly issued
- Successfully streamlined 3M reverse chain process, resulting in the clearance of over one year of backlog returns
- Extensive use of MS Excel pivot tables and SAP BI tools to analyze data and provide reports to managers
- Providing support to 200+ warehouse associates across all warehouse functions
Education
Associate Science Degree -
Navarro College
Corsicana, TX01.2006
Certificate - Leadership Development
Smith School of Business at Queen’s University
10.2021
Information Technology – Information Management
York University
Toronto, ON01.2013
Skills
- Data Analytics
- Report Development
- Process Optimization
- Inventory Management
- Organizational Leadership
- Staff Development
- Proficient in Microsoft Office Suite
- JHSC Certified
- First Aid Certified
- Lean Six Sigma Yellow Belt
- Various Warehouse Management Systems
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
National Logistics Services
12.2022 - Current
Instructor
National Logistics Services Learning Institute
12.2022 - Current
Inventory & Quality Supervisor
National Logistics Services
09.2018 - 12.2022
eCommerce Production Planner & Logistics Analyst
Hudson Bay Company Logistics
04.2017 - 09.2018
eCommerce Production Planner
Hudson Bay Company Logistics
06.2015 - 01.2017
Import/Inventory Analyst
3M Canada Company
12.2013 - 06.2015
Certificate - Leadership Development
Smith School of Business at Queen’s University
Information Technology – Information Management
York University
Associate Science Degree -
Navarro College