Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daryle Molina

Vancouver

Summary

Skilled in written communication and data interpretation, I excelled at Concentrix by enhancing client portfolio management and fostering lasting relationships, boosting retention. At Inspiro, my customer service and teamwork skills led to resolving high-stress disputes, elevating customer loyalty. Achievements include effective time management and collaboration, ensuring high-quality outcomes.

Overview

8
8
years of professional experience

Work History

Advisor 1- Transaction Processing

Concentrix
02.2019 - 10.2024
  • Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.

Customer Service Representative

Inspiro
02.2017 - 11.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor Of Business Administration - Major in Human Resources

North Luzon Philippines State College
Candon City, Ilocos Sur, Philippines

Skills

  • Written communication
  • Data interpretation
  • Customer service
  • Teamwork and collaboration
  • Time management

Languages

English
Professional Working

Timeline

Advisor 1- Transaction Processing

Concentrix
02.2019 - 10.2024

Customer Service Representative

Inspiro
02.2017 - 11.2018

Bachelor Of Business Administration - Major in Human Resources

North Luzon Philippines State College

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Daryle Molina