
Proven track record in enhancing customer satisfaction and streamlining operations at Macdonalds Gregoire. Skilled in CRM software and adept at building rapport, I significantly contributed to team efforts in quality control and training, driving notable revenue growth. Expert in de-escalation techniques, ensuring top-notch service standards.
Assisted with training new staff members on the company's policies and procedures
Provided top quality control and eliminated downtime to maximize revenue.