DARYA SEDIGHI
North York,ON
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Leader
Belle De Provence
05.2023 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Generated new sales leads to achieve and exceed monthly sales goals.
Team Leader
Lush Fresh Handmade Cosmetics
09.2022 - 01.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Created inviting environment for customers by maintaining store organization and cleanliness..
Assistant Manager
Gucci
01.2018 - 04.2020
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Gained exposure to various aspects of retail operations, including customer service, sales techniques, and store management practices
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Sales Associate
zara
04.2016 - 04.2018
- Greeted customers warmly and offered assistance
- Kept work area clean, organized and free of clutter at all times
- Managed efficient cash register operations.
- Responded promptly to customer queries to increase overall satisfaction
- Placed special orders, submitted online orders, or contacted other stores to find desired items
Education
Bachelor of Law -
Tehran Central University
Diploma - Law Clerk
Seneca College of Applied Arts And Technology
North York, ON01.2025
Skills
- Order Processing
- Shift Scheduling
- Team building
- Multitasking
- Sales Development
- Product Sales
- Relationship Building
- Problem-Solving
- Merchandising Understanding
- Store Organization
- Teamwork and Collaboration
- Cash Handling
- Customer Service
Certification
Makeup certificate
Languages
English
Full Professional
French
Elementary
Timeline
Team Leader
Belle De Provence
05.2023 - Current
Team Leader
Lush Fresh Handmade Cosmetics
09.2022 - 01.2024
Assistant Manager
Gucci
01.2018 - 04.2020
Sales Associate
zara
04.2016 - 04.2018
Bachelor of Law -
Tehran Central University
Diploma - Law Clerk
Seneca College of Applied Arts And Technology
Makeup certificate
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