Blake Skelton
Guelph,Ontario
Summary
Newly qualified Truck Driver with a proven track record of delivering timely, high-quality results in numerous occupations. Customer-focused and strong communicator to effectively interact with others. A quick learner with management experience.
Overview
15
15
years of professional experience
Work History
Operations Supervisor
Cooke & Denison
05.2021 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Operated CNC machines to produce high-quality components and assemblies up to and exceeding customer standards.
CNC Lathe Operator
Cooke & Denison
01.2018 - 05.2021
- Studied instructions, labels, blueprint specifications and materials before beginning projects and operating equipment.
- Helped establish priorities, solved problems and set goals within department and offered help to team members.
- Completed production and quality logs to document and track activity.
- Identified and replaced broken or worn tools and made tool offsets.
- Started and observed machine operation to detect malfunctions or out-of-tolerance machining and adjusted machine controls or control media.
Community Engagement Coordinator
City Of Guelph
02.2017 - 01.2018
- Conducted analysis of community needs and resources to support strategic plans.
- Assisted with business communications via email, social media and mailings.
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
- Provided timely customer-service assistance, assisting city-wide program implementation, and acting as a community representative
- Engaged with city and company staff to ensure proper rollout of updated Guelph animal licensing bylaws.
Restaurant Supervisor
Dino's Fresh Food Deli
05.2009 - 09.2014
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
Bachelor of Arts - Sociology
University of Guelph
Guelph, ON04.2017
Skills
- Class 'A' Commercial Driver's License
- Air Brake Certification
- Coupling and Uncoupling
- Operation and Control
- Vehicle Inspection
- Critical Thinking
- Reading Comprehension
- Route Management
- Time Management
- Customer Service
Awards
Honorary OSSLT Excellence in Education Award (Received in 2010)
- An award for secondary school students in Grade 12 who have demonstrated consistent community involvement, positive impact in the school environment, involvement in sports and a high degree of success in academia. The honorary award is given to those who qualify for the award on recommendation by an instructor but do not fulfill the minimum age requirements. A medallion and certificate are awarded upon attendance of a public ceremony.
Timeline
Operations Supervisor
Cooke & Denison
05.2021 - Current
CNC Lathe Operator
Cooke & Denison
01.2018 - 05.2021
Community Engagement Coordinator
City Of Guelph
02.2017 - 01.2018
Restaurant Supervisor
Dino's Fresh Food Deli
05.2009 - 09.2014
Bachelor of Arts - Sociology
University of Guelph
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