Darwin Jaze Baculi
Union City
Summary
Results-driven professional with a strong background in optimizing operations and ensuring workplace safety. Known for implementing process improvements that reduce service times and enhance customer experience. Ready to leverage skills in staff training and conflict resolution to drive team success.
Overview
2
2
years of professional experience
Work History
Team Lead
Lulu Poke
2021.03 - 2023.07
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members to enhance skills and improve performance.
- Implemented process improvements that streamlined workflow and reduced service times.
- Coordinated scheduling and staffing to optimize team productivity during peak hours.
- Analyzed customer feedback to develop strategies for enhancing menu offerings and service quality.
- Managed inventory control, ensuring optimal stock levels of fresh ingredients for menu items.
- Facilitated team meetings to promote communication, collaboration, and problem-solving initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Education
High School Diploma -
James Logan High School
Union City, CASkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Schedule management
- Process improvement
- Product management
- Employee training
Timeline
Team Lead
Lulu Poke
2021.03 - 2023.07
High School Diploma -
James Logan High School