Darshani Patel

• Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
• Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
• Inspected account books and recorded transactions.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
• Completed payroll accurately and timely to meet employee expectations through QBO Payroll
• Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.

• Politely welcomed arriving guests, providing room keys and

information on amenities and policies.

• Responded swiftly to room requests and other inquiries made via

establishment website, email or phone.

• Delivered above-and-beyond service to guests by making outside

venue reservations and setting up tours.

• Retrieved mail, packages and documents on behalf of guests,

promptly verifying receipt and arranging for pickup or transmittal.

• Answered multi-line phone system to respond to inquiries and

transfer calls to correct departments and personnel.

• Entered sensitive customer information during check-ins while

ensuring safety and confidentiality standards.

• Updated customer accounts with add-on room charges, minibar

use and room service bills.

• Maintained files and records by implementing effective filing

systems that boosted efficiency and organization.