DARSHANA WADILE
North Bay
Summary
An energetic and goal-driven professional eager to seek a position where I can apply my knowledge and skills to immediate use and contribute to an organization’s success. Skilled in utilizing advanced technology, interpersonal strengths, and expertise in customer service, accounting, and finance. Looking forward to an opportunity in a dynamic environment where I can make a meaningful impact, and not just be another payroll figure, with a strong ambition to achieve professional excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Assistant
Ambika Traders
01.2019 - 06.2023
- Managed accounting operations, including daily purchase and sales entries, bank reconciliations, and GST return filing to ensure financial accuracy and compliance
- Monitored inventory and stock management, maintaining optimal stock levels and minimizing discrepancies
- Assisted in business strategy discussions, contributing to marketing and operational plans to enhance profitability and efficiency
- Conducted monthly audits and facilitated GST return filing for clients, ensuring adherence to tax regulations
- Handled office data management and maintained an organized client database for efficient record-keeping and business operations
Analyst
Eclerx Pvt. Ltd
01.2016 - 10.2018
- Review of trade confirmations of client ensuring the trade parameters are mentioned as per ISDA agreement and counterparty’s expectation
- Identification of breaks on such parameters and liaising with middle office team of the bank to raise the breaks to the appropriate team
- Confirmed FX Options, Cash Trades, and Equity Swaps/Options while reconciling trades between clients and counterparties
- Ensured no outstanding trades exceeded 30 days, reported to the FED at month-end, escalated issues as necessary, and assisted in resolution
- Verified trade economics with clients using SWIFT messages (MT300, MT305, MT306)
- Performed auto-matching of SWIFT messages for FX Spot, Forwards, and Options on automated queues
- Collaborated with clients to identify and rectify trade discrepancies efficiently
- Monitored team performance through daily EOD MIS reports and maintained capacity records by updating depth charts and KPIs
- Prepared and presented weekly and monthly business reviews to the management team
- Managed and analyzed large data flows, receiving recognition from managers and client appreciation for exceptional performance
- Successfully migrated a financial process from Pune to Mumbai in two months, training new personnel to match client needs
- Conduct full process training for new team members and actively participate in team meetings to resolve process issues
Customer Service Executive
Muthoot Fincorp Ltd
01.2014 - 11.2015
- Managed front desk operations, delivering excellent customer service and efficiently addressing customer inquiries and grievances
- Opened and processed Gold Loan accounts, conducted gold appraisals, and ensured accurate valuation as per company policies
- Handled cash transactions, including receipts, payments, and deposits to ensure accurate cash balancing and reconciliation
- Conducted foreign exchange operations and money transfer blocking, adhering to financial regulations and compliance standards
- Prepared and reviewed daily MIS reports, monthly financial statements, and bank reconciliation statements- BRS to ensure accurate financial reporting
Associate
State Street Syntel Pvt. Ltd
05.2013 - 12.2013
- Processed in US Mutual Funds, Stock Reconciliation, Cash Reconciliation, ensuring accuracy and compliance with financial regulations
- Reviewed and analyzed fund reconciliations, verifying data accuracy before submission to the Boston team, and conducted in-depth research on Bloomberg for complex cases
- Identified and resolved reconciliation issues, minimizing errors and guaranteeing correct fund reporting
- Created weekly MIS reports and monthly financial summaries for transparency and strategic decision-making
- Improved funds processing by working with cross-functional teams, including the U.S.-based operations team
- Contributed to process improvements by identifying inefficiencies and providing solutions to improve accuracy and efficiency
Education
Post-Baccalaureate Diploma - Finance
Nipissing University
North Bay, ON04-2025
BBA - Finance
BMCC, Pune University
Pune, India04-2013
Skills
- Financial Skills- Financial Management, Account Management, GST Filing, Bank Reconciliation, Payroll Processing, Financial Reporting, Cash Handling, Inventory Management, Compliance Procedures
- Customer Service- Customer Relationship Management, Client Issue Resolution, Customer Support, Onboarding, Problem-Solving, Active Listening, Client Correspondence
- Administrative Skills- Office Administration, Documentation Management, MIS Reporting, Appointment Scheduling, Operational Support, Data Management, Record Keeping
- Communication Skills- Strong Communication, Teamwork, Interpersonal Skills, Conflict Resolution
- Technology Proficiency- Microsoft Office (Excel, Word, Outlook, PowerPoint), Bloomberg Terminal, SWIFT Messaging (MT300, MT305, MT306), Tally ERP 9
Languages
English
Hindi
Gujarati
Marathi
Certification
- NCFM’s Financial Markets and Mutual Funds- Beginner's module conducted by NSE
- Tally ERP 9
Timeline
Office Assistant
Ambika Traders
01.2019 - 06.2023
Analyst
Eclerx Pvt. Ltd
01.2016 - 10.2018
Customer Service Executive
Muthoot Fincorp Ltd
01.2014 - 11.2015
Associate
State Street Syntel Pvt. Ltd
05.2013 - 12.2013
Post-Baccalaureate Diploma - Finance
Nipissing University
BBA - Finance
BMCC, Pune University
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