Darshan Patel
Brampton
Summary
Experienced professional in administrative functions and office management, known for reliability and adaptability in dynamic work environments. Demonstrates leadership and expertise in supply chain management and operational efficiency, with a successful track record in coordinating logistics processes, optimizing inventory control, and ensuring timely delivery. Recognized for promoting team collaboration, adapting to change, and achieving exceptional results through problem-solving abilities and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Teknowiz Consulting Inc.
01.2025 - Current
- Arranging and coordinating seminars, conferences, and other company events.
- Recording and preparing minutes of meetings, seminars, and conferences.
- Establishing and maintaining office procedures and routines to ensure smooth operations.
- Scheduling and confirming appointments for team members and management.
- Answering telephone calls, relaying messages, and addressing electronic inquiries in a timely manner.
- Compiling data, statistics, and other relevant information as needed.
- Ordering office supplies and maintaining an accurate inventory.
- Arranging travel plans, preparing itineraries, and making necessary reservations.
- Greeting visitors and directing them to the appropriate contacts or service areas.
- Setting up and maintaining both manual and computerized filing systems.
- Typing and proofreading correspondence, forms, and other documents to ensure accuracy.
Laboratory Analyst
Bureau Veritas
08.2022 - 09.2024
- Participating in developing Standard Operating Procedure and general work instructions.
- Provide training and guidance to junior staff.
- Participate in Health & Safety meetings, Internal and External Audits.
- Proficient for Data Reporting for Total Dissolved Solid in Liquid (TDS-L), Total suspended Solids in Liquid (TSS-L,TSSIOW-W, TSS90MM-W), Total Solids in Liquid (TS), Total Solids in Solid (TS-S, TS-BS) samples.
- Preparation of Standards and Reagents to analyze different test codes.
- Perform Filtration and Extraction for samples that include soil, drinking water and wastewater from river and lake sediments, sludge separated from water and wastewater treatment process, and sludge cakes from vacuum filtration, centrifugation, or other sludge dewatering processes.
- Use Summary reports/TAT to plan and organize work to ensure Hold Time and deadlines are met.
- Ensure that sample switch, cross contamination between samples and other material does not occur.
- Follow Standard Operating Procedures (SOP's) to ensure accuracy and quality of work.
- Follow all laboratory safety rules and regulations and promptly report any Near Hits/unsafe conditions and/or behaviors.
- Perform daily verification of volumetric devices/ Balances and other equipment when needed.
- Preparation of different kinds of spikes to check the quality control of QC Samples.
Prep and Fulfillment Supervisor
Stallion Express
11.2021 - 05.2022
- Answer emails and phone calls in a timely and professional manner.
- Generate invoices, pricing for fulfillment services, and weekly/monthly reports.
- Set up and maintain computerized filing systems, ensuring records are accurate and easily accessible.
- Order shipping and office supplies as required.
- Built and began Fulfilment operations from the ground up.
- Supervise and train staff on office procedures, operational tasks, safety protocols, and software tools to improve team performance and productivity.
- Consistently exceeded clients' expectations by effectively managing accounts and providing customer satisfaction by timely order fulfilment and proactive inventory management.
- Receiving and inspecting goods arriving in the warehouse from various countries, as well as entering data into the system.
- Managed new client Onboarding and Inventory.
- Enhanced processes and workflow to save time and labor in operations.
Shipping Coordinator
Cross Border Pickups
05.2021 - 11.2021
- Oversee and manage daily office and operational activities, ensuring smooth workflow and adherence to company procedures.
- Coordinate the work of the staff engaged in shipping, receiving, maintaining inventories, processing transactions and other related activities.
- Manage customer inquiries in person, via phone, and through email, providing accurate information and addressing concerns regarding shipping, billing, and services.
- Overseeing, monitoring, and troubleshooting the FBA department.
- Order office supplies and manage inventory, ensuring stock levels are maintained and materials are readily available.
- By creating work procedures, increased process efficiency.
- Effectively addressed and resolved shipping issues, including customs clearance and delivery delays, enhancing overall customer satisfaction.
- Prepare and submit necessary documentation for customs clearance, including managing paperwork for international shipments and ensuring compliance with regulatory requirements.
- Train staff on job duties, operational tasks, safety procedures and company policies.
Warehouse Associate/Customer Service Agent
Cross Border Pickups
12.2019 - 05.2021
- Provided assistance to customers with cross-border shipping inquiries, ensuring timely responses via phone and email.
- Educated clients on international shipping regulations and customs requirements, ensuring compliance and smooth transactions.
- Maintained accurate records of customer interactions and shipping details, facilitating better tracking and reporting.
- Scanning all inbound shipments coming from the US, Creating paperwork for U.S. Border Customs and Protection [CBP].
- Collecting Payment from customers, directing customers picking-up and dropping off packages.
Education
Diploma - Chemical Laboratory Technician
Sheridan College
04.2021
Diploma - Chemical Engineering
Gujarat Technological University
06.2018
Skills
- Leadership skills such as Team Management, Conflict Resolution, Delegation, Time Management, Problem-Solving, and Project Management
- Proficient in MS Office Suite, including Word, and Outlook
- Experienced in delivering excellent customer service
- Fulfillment Services, Logistics Management, Invoicing and Inventory Management
- Laboratory and Petroleum Operations
Certification
- Leadership Foundations
- Course on Computer Concept(CCC)
Timeline
Administrative Assistant
Teknowiz Consulting Inc.
01.2025 - Current
Laboratory Analyst
Bureau Veritas
08.2022 - 09.2024
Prep and Fulfillment Supervisor
Stallion Express
11.2021 - 05.2022
Shipping Coordinator
Cross Border Pickups
05.2021 - 11.2021
Warehouse Associate/Customer Service Agent
Cross Border Pickups
12.2019 - 05.2021
Diploma - Chemical Engineering
Gujarat Technological University
Diploma - Chemical Laboratory Technician
Sheridan College
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