Languages
Summary
Skills
Work History
Education
Overview
Hi, I’m

Darshan Patel

Regina,SK
Darshan Patel

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
French
Elementary
Polish
Elementary

Summary

Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Skills

  • Stock replenishment
  • Customer Assistance
  • Sales initiatives
  • Team Collaboration
  • Brand Promotion
  • POS System Operation

Work History

D-Mart Store

Senior Store Assistant & Picker and Loader
09.2020 - 02.2024

Job overview

  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Handling walk-in customers, understanding their needs, selling products, up-selling and cross-selling products/services, and maintaining sales targets.
  • Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
  • Processing, packaging, and shipping orders. Also examine ingoing and outgoing shipments, respond to queries and invoices, maintain inventory, and organize stock. This includes ensuring stock levels are maintained.
  • Warehouse operations by receiving, processing, and storing stock, and inspecting returns for defects and damages before putting them back on the shelf.
  • Oversee the loading of oversized loads, supervise other warehouse personnel, and train new employees. We also manage inventory control, assist with purchasing, and facilitate the distribution center's conversion to pallet-less storage.
  • Sometimes also need to manage or operated POS system to process payments and provide receipts.

Carrefour Hyper Market

Shop and Checkout Assistants
08.2017 - 06.2020

Job overview

  • Enhanced customer satisfaction by efficiently processing transactions and resolving issues at the checkout.
  • A Checkout Operator, or Till Assistant, works in supermarkets and department stores helping customers select their products and give payment for goods.
  • Organizing goods on shelves, retrieving items from the back storage area, and removing defective items as needed. Ultimately, was work with a small team of Overnight Stockers to ensure our store's shelves are stocked with products for our customers when the store reopens on next day.
  • Streamlined checkout procedures for reduced wait times and improved customer experience.
  • Achieved high accuracy rates with meticulous cash handling and payment processing tasks.
  • Increased sales by recommending appropriate promotions, upsells, and additional services to customers during checkout.
  • Maintained a clean, organized, and inviting checkout area to facilitate efficient transactions.
  • Not only that but also sometimes need to work as a warehouse stocker, need to load and unload merchandise shipments from trucks and stock and organize the products in the correct places within the warehouse.
  • In addition to providing advice and recommending products to customers.


Reliance Mall-Retail

Associate ALC & Stock Control
05.2010 - 09.2016

Job overview

  • Enhanced stock control accuracy by consistently updating and maintaining inventory records.
  • Ability to work evenings and overnights. Stocking merchandise onto shelves to achieve 100% in stock. Obtaining pick lists and gathering merchandise throughout the store to fill customer orders.
  • Reduced discrepancies in inventory counts by performing regular audits and reconciliations.
  • Streamlined warehouse organization for improved accessibility and efficient product retrieval.
  • Collaborated with colleagues to develop a more accurate forecasting system for stock requirements.
  • To minimize DC Shrinkage as per MCCIN Standards.
  • Adherence to Rail Card Audit as per schedule and maintaining proper Railcard hygiene as per standards.
  • Article Change Report and other Night Run Report generation and implementation of the necessary changes.
  • Stock Correction on daily basis.
  • To maintain DC Performance on Balance Scorecard.
  • Stock Audit activities & Process adherence.
  • Article Group wise Expiry Check on Daily basis.
  • Department wise High Value Article count.

Education

WSGE University
Poland

MBA from Marketing Management - Sales Skills
05.2018

University Overview

  • Study Abroad Master of business administrations Marketing & Sales Managements skills - WSGE university, Warsaw - Poland.

Overview

14
years of professional experience

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Darshan Patel