Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Websites
Timeline
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Darshan Pandya

Etobicoke,ON

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

IT Help Desk Agent Freelancer

WOVV TECH
Vadodara, Gujarat
05.2023 - Current
  • Identified root cause of IT related issues by conducting troubleshooting activities.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.

IT Help Desk Technician

WOVV TECH
Vadodara, Gujarat
03.2020 - 11.2021
  • Assisted users with troubleshooting computer issues via remote desktop sessions.
  • Developed processes for resolving customer complaints related to IT services.
  • Configured routers, switches and wireless access points for LANs and WANs.
  • Assisted with server virtualization projects using VMware ESXi or Hyper-V technologies.

Education

High School Diploma -

Seneca College of Applied Arts And Technology
North York, ON
04-2023

Bachelor of Science - Information Technology

Vadodara Institute of Engineering
Vadodara,Gujarat
07-2021

Skills

  • Technical Support
  • Customer Service
  • LAN/WAN
  • Microsoft Outlook
  • MS Office Proficiency
  • Linux Programming and Administration
  • Performance Testing

Affiliations

  • Baps Charities : Coordinated and managed multiple youth programs involving 1000+ youths in which i led and organized multiple de-addiction campaigns throughout 3 major cities in india and connected with nearly 5000 families to help educate them on the harmful effects of drugs and tobacco.

Languages

English
Professional

Accomplishments

Evento Stress buster

  • Designed Website using C#,CSS,HTML -(2021 final year project)

    This proposed web application provides basic functionality for event planning, allowing users to select a place, specify the event type, date, time, and equipment. The data is then sent to the website owner/administrator for further communication based on client requirements and stored contact information.
    Website design car blog using java script , css , html ,mongodb
    This proposed web site was similar to car rental website basic function was sign in and sing up page select the car model, year etc. .in this website I work on mongo dB and gain a good knowledge about non-relational database system .

Timeline

IT Help Desk Agent Freelancer

WOVV TECH
05.2023 - Current

IT Help Desk Technician

WOVV TECH
03.2020 - 11.2021

High School Diploma -

Seneca College of Applied Arts And Technology

Bachelor of Science - Information Technology

Vadodara Institute of Engineering
Darshan Pandya