Summary
Overview
Work History
Education
Skills
Timeline
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Darshak Hirpara

Vaughan,ON

Summary

Highly motivated and detail-oriented professional with strong interpersonal and problem-solving skills, experienced in order fulfillment, inventory control, and customer service. Proven ability to collaborate with cross-functional teams, manage fluctuating priorities in fast-paced environments, and implement cost-saving strategies. Adept at providing exceptional customer support and resolving financial discrepancies, with a focus on efficiency and accuracy. Looking to leverage these skills in an investment-related role, where analytical thinking and strategic decision-making are crucial.

Overview

3
3
years of professional experience

Work History

E-Commerce Associate

Walmart
07.2022 - Current
  • Responsible for overseeing order fulfillment and inventory control processes, with a proven record of efficiently picking, packing, and dispatching customer orders on time.
  • Packing and carefully preparing customer orders for in-store pick-up, while consistently meeting and exceeding established performance benchmarks and company standards.
  • Assisting customers and supporting online shoppers by answering calls, providing detailed information, and resolving their inquiries accurately and promptly.
  • Working in a dynamic, fast-paced environment, effectively managing fluctuating priorities and efficiently handling unexpected spikes in online order demands.
  • Collaborating closely with other departments, including sales, logistics, and customer service, to ensure seamless communication and maintain a high level of customer satisfaction.

Peer Educator

Toronto Metropolitan University International College
08.2022 - 07.2023
  • Represented student interests, advocating for policies and services that enhance academic and campus life, influencing decision-making at the administrative level
  • Served as a positive role model for students by maintaining high standards of professionalism, ethics, and personal conduct at all times.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Designed comprehensive and detailed individualized learning plans for struggling students based on their test results, homework, and assignment performance records.
  • Maintained thorough records of all sessions, ensuring accurate data collection for future analysis and program improvements.

Sales Associate

Arihant Super Store
07.2021 - 06.2022
  • Assisted clients by providing detailed information on products and services, promptly resolving concerns, and ensuring high levels of customer satisfaction, demonstrating excellent communication, customer service, and problem-solving skills.
  • Managed and monitored financial resources to maintain optimal levels, preventing shortages and discrepancies, ensuring efficient resource allocation.
  • Collaborated closely with upper management to resolve various financial discrepancies, implement innovative cost-saving strategies, and significantly improve overall financial performance, consistently showcasing strong analytical and strategic thinking abilities.
  • Promoted client loyalty by delivering exceptional service and providing knowledgeable assistance, contributing to consistent growth in client retention and satisfaction.
  • Prepared daily, weekly, and monthly financial reports, and trained team members to ensure operational efficiency and compliance with procedures.
  • Performed financial transactions in a high-volume environment, processing numerous transactions per shift with a high level of accuracy and attention to detail.

Education

Bachelor of Art - International Economics and Finance

Toronto Metropolitan University
05.2026

High school diploma - 12th Commerce

TAPTI VALLEY INTERNATIONAL SCHOOL
05.2021

Skills

  • Time Management
  • Communication skills
  • Critical-Thinking
  • Multi-tasking
  • Strategic Planning
  • Data Entry
  • Customer Service
  • Microsoft Excel

Timeline

Peer Educator

Toronto Metropolitan University International College
08.2022 - 07.2023

E-Commerce Associate

Walmart
07.2022 - Current

Sales Associate

Arihant Super Store
07.2021 - 06.2022

High school diploma - 12th Commerce

TAPTI VALLEY INTERNATIONAL SCHOOL

Bachelor of Art - International Economics and Finance

Toronto Metropolitan University

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Darshak Hirpara