Summary
Overview
Work History
Education
Skills
Websites
Credentialsachievementslicenses
Languages
Timeline
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Darsh Ackloo

Brampton,Canada

Summary

Motivated individual with a proven track record in customer service and sales. Demonstrated ability to build strong customer relationships and effectively understand their needs. Possesses excellent communication and interpersonal skills, enabling the delivery of exceptional customer service.

Overview

19
19
years of professional experience

Work History

Process Automation Project Leader

Festo Inc.
02.2015 - Current
  • Develops customized process control solutions
  • Delivers Process Automation product training and technical presentations
  • Travels with and supports Sales Managers and Engineers to develop new accounts and opportunities
  • Visits existing customers to enhance relationships and grow wallet share.
  • Established strong relationships with clients, fostering trust and open communication.
  • Presents proposals during customer visits
  • Defines project scope, measurables, hold points and milestones
  • Manages process automation projects from initiation to fulfillment

Technical Support Engineer

Rotork Controls Canada Ltd.
05.2014 - 02.2015
  • Managed a nationwide preventative maintenance program
  • Conducted field inspections and equipment evaluations
  • Provided pre and post sales technical support
  • Provide installation, commissioning, troubleshooting & preventative maintenance guidance
  • Delivered technical training
  • Prepared and reviewed engineering drawings to verify compliance and conformance
  • Recommended products and engineered solutions based on project specifications or customer requirements
  • Deliver technical training and presentations during sales calls.
  • Develop new accounts and opportunities.

Applications Engineer

Rotork Controls Canada Ltd.
08.2005 - 04.2014
  • Managed engineering projects from inception to completion
  • Process and implement change order requests
  • Review project specifications and quote appropriate products
  • Provided pre and post sales technical support to internal and external customers
  • Provide installation, commissioning & preventative maintenance guidance
  • Create and update Bill of Materials
  • Arrange and facilitate Quality assurance, source surveillance and product inspections.

Education

Skills

  • Strategic thinker
  • Analytical approach
  • Decisiveness
  • Thoroughness
  • Risk Management
  • Project Management
  • Fluent Communicator
  • Detail oriented
  • Results orientated
  • Motivated energetic team player
  • Proficient user of MS Office Suite, SAP, CREO, Solid Edge and Solid Works

Credentialsachievementslicenses

  • Industrial Electrician License (442 A)
  • Technical Specialist - OACETT
  • CET - Oacett - In Progress
  • City and Guilds - London Institute - Academic Gold Medal of Excellence

Languages

English
Full Professional

Timeline

Process Automation Project Leader

Festo Inc.
02.2015 - Current

Technical Support Engineer

Rotork Controls Canada Ltd.
05.2014 - 02.2015

Applications Engineer

Rotork Controls Canada Ltd.
08.2005 - 04.2014

Darsh Ackloo