Darryl Zelisko
Calgary,AB
Summary
- Highly skilled Immigration Specialist aiming to leverage thirty (30) years of
experience providing a thorough evaluation of a client’s circumstances, based
on situational factors.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Community Liaison Officer
Canada Border Services Agency
04.2019 - 09.2022
- Participated in the selection and admission process of CBSA detainees into the Alternatives to Detention (ATD) program.
- Provided training for staff members regarding consideration and implementation of CBSA’s Community Case Management Supervision (CCMS) program.
- Supervised cases of CCMS clients receiving social or community service support.
- Monitored and evaluated the effectiveness of existing programs or services by analyzing data, preparing reports and making recommendations for improvement.
- Kept case files updated, accurate and aligned with requirements.
- Contributed to policy development by providing insights into community needs based on extensive knowledge of local issues.
- Approached issues proactively to best meet current and future community needs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- ·Developed and maintained courteous and effective working relationships.
Inland Enforcement Officer
Canada Border Services Agency
02.2005 - 03.2019
- Investigated foreign nationals and permanent residents of Canada who may have contravened Canada’s Immigration laws.
- Verified information to assess compliance with Canada’s immigration legal requirements.
- Ensured consistent application of the laws and regulations, by conducting thorough reviews and adhering strictly to established protocols.
- Utilized advanced technology tools to streamline information gathering and analysis during investigations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed caseloads efficiently, ensuring timely resolution of outstanding matters while maintaining a high standard of service delivery.
- Maintained detailed records of investigations, actions taken, and outcomes achieved for future reference and analysis.
- Handled sensitive information securely by adhering strictly to data protection protocols when accessing databases containing personal data of applicants or detainees.
- Contributed to successful deportation proceedings by gathering evidence, preparing reports as needed.
- Served as a liaison between my department and foreign consulates in order to secure a travel document when enforcing the removal of a foreign national from Canada.
- Assisted with training new enforcement officers, ensuring they were well-prepared to carry out their duties effectively.
- Developed strong working relationships with other colleagues and outside partners, fostering trust and cooperation.
- Adapted quickly to changing circumstances, learning new policies quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well independently and as a team member, providing support and guidance.
Senior Immigration Officer
Citizenship And Immigration Canada
05.1992 - 01.2005
- Conducted interviews to determine eligibility for entry and / or extension of stay in Canada.
- Investigated visitors who remained in Canada longer than permitted.
- Finalized granting of permanent resident status at both the Port of Entry and Immigration Center.
- Performed investigations and interviews related to persons seeking protected person status.
- Developed strong analytical skills to identify patterns and trends related to immigration enforcement efforts.
- Managed workload efficiently while prioritizing cases based on risk assessment criteria provided by supervisors.
- Maintained detailed records of all case files, ensuring accurate and up-to-date information is available for further action or analysis.
- Maintained high standards of professionalism and integrity while enforcing immigration laws and regulations.
- Participated in ongoing professional development opportunities including training on policy updates, or procedural changes affecting my duties.
- Provided accurate information on immigration policies, processes, and requirements.
- Gained extensive knowledge in data entry, analysis and reporting.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Crescent Heights High School
Calgary, ABNo Degree - Petroleum Land Management
Mount Royal University
Calgary, ABCertificate - Petroleum Production Accounting
Southern Alberta Institute of Technology
CalgarySkills
- Immigration knowledge
- Accomplished Interviewer
- Analytical and Critical Thinking
- Decision Making
- Interdisciplinary Collaboration
- Quality Assurance Controls
- Dependable and Responsible
- Calm Under Pressure
- Flexible and Adaptable
- Organizational Skills
- Multitasking and Time Management
- Excellent Communication
- Good Telephone Etiquette
- Team Building
- Intermediate MS Office Software Proficiency
Languages
English
Professional Working
Timeline
Community Liaison Officer
Canada Border Services Agency
04.2019 - 09.2022
Inland Enforcement Officer
Canada Border Services Agency
02.2005 - 03.2019
Senior Immigration Officer
Citizenship And Immigration Canada
05.1992 - 01.2005
High School Diploma -
Crescent Heights High School
No Degree - Petroleum Land Management
Mount Royal University
Certificate - Petroleum Production Accounting
Southern Alberta Institute of Technology
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