Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Darryl Walker

St. Thomas,ON

Summary

Accomplished Field Sales Representative offering years of comprehensive experience, customer service and hands on attracting new clients and sourcing opportunities by developing successful sales strategies. Polished in promoting and marketing products while maintaining and building brand presence. Proficient knowledge of various sales and negotiation techniques. Highly motivated with offering proficiency in customer relations. Bringing multiple years in sales and proven to exceed sales objectives and cultivate repeat business. Results-oriented to engage with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic skills with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication, organization and interpersonal skills while detail oriented providing superior customer service resulting in sales.

Overview

18
18
years of professional experience

Work History

Technical Field Sales Rep

Target Specialty Products
01.2019 - Current
  • Conduct product demonstrations to educate customers on features, benefits, and competitive advantages of using products.
  • Attended industry trade shows and conferences to establish valuable connections with potential clients and partners.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
  • Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.

Sales Executive

Ur-Can
07.2018 - 12.2018
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
  • Delivered exceptional customer service.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Generated potential leads and followed up on customer inquiries.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.

Sales Representative

Nu-Tech
02.2018 - 07.2018
  • Expanded customer base through cold calling, networking, and relationship building.
  • Forged strong partnerships with industry influencers to elevate brand reputation within the market.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction.
  • Provided excellent customer service when engaging with client inquiries.
  • Communicated product features, advantages and benefits to customers.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Engaged in friendly conversation with customer to better uncover individual / company needs.

Service Supervisor

Steritech - Rentokil
02.2006 - 02.2018
  • Mentored junior staff members, fostering professional development and career growth opportunities within the company.
  • Monitored inventory levels, optimizing stock management procedures for maximum cost-efficiency without compromising job requirements.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
  • Collaborated with cross-functional teams to develop and implement strategies for continuous service improvement.
  • Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions.
  • Developed positive rapport with site management.
  • Conducted regular performance reviews for staff members, identifying areas for growth and providing constructive feedback.
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Kept high average of performance evaluations.

Education

No Degree - Structural \exterminators License

Ridgetown College
Remote
04.2006

High School Diploma -

West Hill Secondary School
Owen Sound, ON
06.1996

Skills

  • Territory Management
  • Customer Service
  • Outside / Inside Sales
  • Product Training / Demonstrations
  • Pipeline Management
  • Business Development
  • Self Motivation, Teamwork and Collaboration
  • Problem-solving aptitude
  • Reliabilty
  • Multitasking Abilities
  • Lead Prospecting / Prospect Development
  • Hard Working, Friendly, Professional

Languages

English

Timeline

Technical Field Sales Rep

Target Specialty Products
01.2019 - Current

Sales Executive

Ur-Can
07.2018 - 12.2018

Sales Representative

Nu-Tech
02.2018 - 07.2018

Service Supervisor

Steritech - Rentokil
02.2006 - 02.2018

No Degree - Structural \exterminators License

Ridgetown College

High School Diploma -

West Hill Secondary School
Darryl Walker