Darryl Moore
HVACR Tech
Lambton Shores ,ON
Summary
Seasoned HVAC-R Service Technician with a proven track record at Hyde Park Plumbing and Heating Ltd, enhancing customer satisfaction and safety compliance. Skilled in HVAC system troubleshooting and schematic reading, coupled with exceptional mentorship abilities. Achieved significant reductions in downtime through efficient problem-solving and preventive maintenance advice, demonstrating a strong blend of technical expertise and interpersonal skills.
Overview
41
41
years of professional experience
1
1
Certification
Work History
HVAC-R Service Technician
Hyde Park Plumbing and Heating Ltd
03.2024 - Current
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Training 313A apprentice on refrigeration and G1 systems
HVAC Field Service Supervisor
Aecon Green Energy
09.2022 - 01.2024
- Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
- Ensured compliance with company policies, industry regulations, and environmental standards through diligent oversight of field activities.
- Facilitated communication between office personnel, subcontractors, and customers.
- Established strong relationships with clients through excellent communication skills and professional conduct.
- Led team of up to 18 service technicians in field activities.
- Checked safety practices and integrity of PPE.
- Optimized inventory management by monitoring stock levels, ordering necessary parts, and minimizing waste.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement initiatives.
- Promoted safety awareness within the team, leading to a reduction in workplace accidents and incidents.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Combustion Technician
Lakeside Process Controls
02.2021 - 08.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Customer Service Representative
Dowler-Karn Fuels
06.2009 - 11.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Shop Owner
Moore Heating and Cooling
08.1983 - 06.2009
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Explained estimates and determined repair timelines to manage customer expectations.
Education
Sheet Metal Mechanic - Sheet Metal
Fanshawe College
London, ONGas Fitter 2 / Oil Burner Tech 1 -
Lambton College of Applied Arts And Technology
Sarnia, ONGas Fitter 1 -
TS Technology
St Clements, On.313A Refrigeration And Air Conditioning Mech -
Hi Mark
Chatham, ONSkills
- Thermostat installation
- Schematic reading
- HVAC system troubleshooting
- Air conditioning
- Ventilation systems
- Equipment installation
- Heating systems
- Cooling systems maintenance
- Control wiring
- Sheet metal work
- System installation
- Leak testing
- Sales proposals
- Boiler systems
- System tune up
Languages
English
Elementary
Certification
Gas Fitter 1 / liquid propane endorsement
Petroleum mech 4
Oil Burner Tech 1
308A Sheet Metal Mechanic
313A Refrigeration and Air Conditioning Mechanic
Timeline
HVAC-R Service Technician
Hyde Park Plumbing and Heating Ltd
03.2024 - Current
HVAC Field Service Supervisor
Aecon Green Energy
09.2022 - 01.2024
Combustion Technician
Lakeside Process Controls
02.2021 - 08.2022
Customer Service Representative
Dowler-Karn Fuels
06.2009 - 11.2021
Shop Owner
Moore Heating and Cooling
08.1983 - 06.2009
Gas Fitter 1 / liquid propane endorsement
Petroleum mech 4
Oil Burner Tech 1
308A Sheet Metal Mechanic
313A Refrigeration and Air Conditioning Mechanic
Sheet Metal Mechanic - Sheet Metal
Fanshawe College
Gas Fitter 2 / Oil Burner Tech 1 -
Lambton College of Applied Arts And Technology
Gas Fitter 1 -
TS Technology
313A Refrigeration And Air Conditioning Mech -
Hi Mark
Similar Profiles
Jason ShahidJason Shahid
Senior HVAC Technician at Hyde Park Plumbing & HeatingSenior HVAC Technician at Hyde Park Plumbing & Heating
Stavroula (Vivian) SirakisStavroula (Vivian) Sirakis
Literacy Coach at New Hyde Park-Garden City Park SDLiteracy Coach at New Hyde Park-Garden City Park SD
Dena DanetraDena Danetra
First Grade Teacher at New Hyde Park-Garden City Park UFSDFirst Grade Teacher at New Hyde Park-Garden City Park UFSD