Summary
Overview
Work History
Education
Skills
LinkedIn
Timeline
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Darryl Johnson Jr.

Los Angeles

Summary

Highly accomplished quality assurance specialist with 10+ years of experience in leading QA teams to deliver exceptional website and mobile application experiences. Adept in overseeing end-to-end quality assurance processes, from strategy development and test planning to execution and reporting. Proven ability to drive the adoption of best practices, enhance product quality, and optimize testing processes to meet business objectives. Expertise in building cross-functional teams focused on continuous improvement and innovation.

Overview

18
18
years of professional experience

Work History

Director of Quality Assurance

Telescope Inc.
03.2014 - 10.2024
  • Lead a team of 6 QA engineers in managing end-to-end testing for web and mobile applications, driving the development of comprehensive quality strategies and test automation frameworks.
  • Introduced Agile practices within the QA department, reducing cycle time and improving defect identification and resolution by through continuous integration and test automation.
  • Oversaw manual and automated testing efforts for web and mobile applications (iOS, Android, Mac and PC), improving test coverage through the implementation of Appium and Selenium-based test automation.
  • Collaborated with Product, Development, and Operations teams to define product quality goals, ensuring alignment with business objectives and reducing production defects.
  • Authored documentation for internal use by QA personnel, setting guidelines for review activities, and reporting requirements.
  • Point of contact for all QA related communication between clients, production teams, and external partners.
  • Managed weekly resource scheduling including scheduling weekly internal meetings, organizing conference calls with clients and developers overseas.
  • Conducted screenings of potential candidates for employment.
  • Daily review of work performed including JIRA tickets, client complaints, internal concerns, and distributed EOD reports.



Software Test Engineer

DirecTV
11.2010 - 05.2013
  • Responsible for acceptance and regression testing on DIRECTV Set Top Box (STB) products such as the DirecTV Wireless Video Bridge, the DirecTV Whole-Home Experience, DirecTV’s Hospitality Service, and the DirecTV Voice App.
  • Utilized various tools to validate software and hardware stability such as test scripts, modem line emulators, Quantum Data analyzers, Wi-Fi sniffers, digital video emulators, and satellite signal meters.
  • Much emphasis on video and audio playback stability and HDMI interoperability between various devices such as set top boxes, AV receivers, Blu-Ray players, gaming consoles and PCs.
  • Reported customer impacting defects to various databases such as JIRA and HP Quality Center while working closely with program management and engineering teams to identify, validate, and report failures and anomalies uncovered during product testing.
  • Maintained consistent communication with upper management and software development teams regarding upcoming projects, deadlines, and testing optimization.
  • Responsible for instructing new hires on testing principals and assisting team leads with lab maintenance.

Quality Assurance Specialist – Floor Lead

Electronic Arts
04.2007 - 08.2010
  • Responsible for performing full functionality testing of pre-release video games on various mobile devices including cell phones and tablets.
  • Lead tester for the Tetris downloadable game for the Playstation Network, Surviving High School and Need for Speed for the Nintendo DS.
  • Specializing in verifying 100% of the functionality, data content, performance, usability, playability and platform compatibility.
  • Maintained and organized thorough test plans for various applications on J2ME, BREW, CDMA, RIM, Android, and Apple platforms.
  • Worked as a vital member of the international development team taking part in various conferences and project briefings

Education

Associate of Arts - Business Administration

American Intercontinental University
Los Angeles, CA
12.2007

Skills

  • Mobile testing (iOS and Android)
  • Web testing (Mac OS and Windows PC)
  • Social APIs (Facebook, Instagram, and X)
  • Agile & Scrum Methodologies
  • Project Management Tools (Jira, Trello, Confluence)
  • Cross-functional Team Leadership
  • Charles Proxy
  • Postman
  • XML
  • SQL
  • XCode
  • Android SDK

LinkedIn

www.linkedin.com/in/darryl-johnson-5b51b770/

Timeline

Director of Quality Assurance

Telescope Inc.
03.2014 - 10.2024

Software Test Engineer

DirecTV
11.2010 - 05.2013

Quality Assurance Specialist – Floor Lead

Electronic Arts
04.2007 - 08.2010

Associate of Arts - Business Administration

American Intercontinental University
Darryl Johnson Jr.