Darryl Holmes
Surrey,BC
Summary
Seasoned Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
25
25
years of professional experience
Work History
Operations Manager
J.Dewitt Enterprises LTD
05.2022 - Current
- Managed daily Operations including equipment maintenance, service, scheduling and manpower
- Implemented Fleetio – equipment maintenance tracker and Buildertrend – CRM
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- In charge of restructuring teams to best fit our strategy and goals for the company
- Review and maintain Project Budgets.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Branch Manager
Hercules SLR
12.2020 - 11.2021
- Managed daily Operations including sales, purchases, supply chain, manufacturing, service, and shipping/receiving
- Reviewed budgets and monthly P&L statements
- Introduced Lean and 5S in shipping/receiving, customer service and the inspections department to meet growing customer demands
- Reviewed QMS for productivity in production
- In charge of restructuring teams to best fit our strategy and goals for the company, which included Customer Service, Inspections/Repairs, Shipping/Receiving, and Production
- Worked with Hercules IT Team to test and deploy Epicor P21 (ERP)
- Implemented May 2021.
Logistics Manager
Epiroc Rock Drilling Tools
08.2018 - 11.2020
- Managed Customer Service and Shipping/ Receiving in the Langley Facility
- Monitored inbound and outbound freight
- Collaborate with team leaders to improve communication and support with building excel reports
- Reviewed QMS for productivity in Logistics
- Reviewed and contributed to risk management assessment
- Managed $8-12 million in inventory at Langley location with $55 million in annual sales
- Worked with Epiroc’s Project MORE Team to develop and deploy Infor M3 ERP Software throughout Epiroc Worldwide.
Operations Manager - West
Kito Canada Inc.
04.2016 - 04.2018
- Managed daily Operations including sales, purchasing, supply chain, manufacturing, shipping/receiving and maintenance
- Created and maintained annual budget
- Reviewed and updated Quality Management System
- Continuous improvement to meet customer needs
- Helped implement Lean and 5S initiatives throughout Burnaby and Mississauga Facilities
- In charge of restructuring teams to best fit our strategy and goals for the company, which included Customer Service, Shipping/Receiving, and Production
- Managed $3-4 million in inventory across both warehouses while achieving $18.3 million in annual sales
- Collaborated with peers to support each other to meet growing demands
- Worked with Trillium, Inc to develop and deploy JDE Oracle throughout Kito Americas subsidiaries: Implemented Sep 2016
- Harrington Hoists, Inc – Manheim, PA
- Peerless Industrial Group, Inc – Winona, MN
- Kito Canada Inc
- Burnaby, BC (stayed with Dynamics 2013)
- Kito Europe GmbH – Düsseldorf, Germany
- Kito DO Brasil – Sao Paulo, Brazil
- Tested and supported implementation with upgrade of Microsoft Dynamics 2013 (ERP)
- Implemented April 2013 (Kito Canada).
Customer Service
Kito Canada Inc.
04.2004 - 04.2010
- Reviewed customer requirements & PO’s and entered data into ERP
- Improved processes in customer service and reduced quote times to 30 min
- Supported other peers in training and production
- Inspected, repaired, and tested hoists
- Trained internal and external customers to maintain and repair their own hoists.
Technician/ Warehouse
Kito Canada Inc.
08.1999 - 04.2004
- Assembled hoists to meet customer demands
- General warehouse duties
- Improved processes to increase production and reduce pick times
- Learned Navision to help further my career
- Inspected, repaired, and tested hoists
- Trained internal and external customers to maintain and repair their own hoists.
Education
Certificate of Technical Studies - Operations Management (Industrial Engineering Option)
BCIT
Burnaby, BC04.2017
Skills
Data Analysis
P&L Management
Cost Reduction
Risk Management
Operations Management
Financial Management
Process flows & Improvement
Inventory & Production Management
Customer Service
MS Office
Performance reporting
Health and safety compliance
Developed Skills
- Process Improvement & QMS
- Inventory Management
- Strategic Planning & Leadership
- Profit Growth
- Product Development
- Production Management
- Finance & Budgeting
- Branch Management
- Operations Management
- Logistics Management
- ERP Implementation
Volunteer Experience
Coaching girls and boys Minor Softball,
Fleetwood Fastpitch Association, 2010 to 2017
Cloverdale Minor Fastpitch Association 2019 to Current
House and Rep teams Creating and Balancing Team Budgets
Create Practice Plans Fundraising
Leading, Teaching, and Mentoring young athletes
Languages
English
Full Professional
Timeline
Operations Manager
J.Dewitt Enterprises LTD
05.2022 - Current
Branch Manager
Hercules SLR
12.2020 - 11.2021
Logistics Manager
Epiroc Rock Drilling Tools
08.2018 - 11.2020
Operations Manager - West
Kito Canada Inc.
04.2016 - 04.2018
Customer Service
Kito Canada Inc.
04.2004 - 04.2010
Technician/ Warehouse
Kito Canada Inc.
08.1999 - 04.2004
Certificate of Technical Studies - Operations Management (Industrial Engineering Option)
BCIT
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