Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Generic

Darrius Holland

Visalia

Summary

Competitive Sales Service Representative prioritizes company objectives and customer service quality. Identifies and capitalizes on sales opportunities to generate lasting relationships with clients. Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

MST (Merchandise Service Team)

Lowes Home Improvement Stores
04.2024 - Current
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Create eye-catching displays to ensure our merchandise is easy to locate.
  • Monitored sales trends to optimize product placement and maximize revenue generation.
  • Fostered a positive shopping experience for customers with well-maintained store layout and attractive visuals.
  • Coordinated markdowns efficiently thereby achieving better sell-through rates for the business.
  • Contributed to the success of special events by coordinating product launches, seasonal promotions, and in-store activities.
  • Enhanced customer satisfaction by providing excellent service and promptly addressing inquiries.

Lube Technician

Jiffy Lube
12.2021 - 03.2023
  • Greeted customers and answered questions about oil changes and other services.
  • Suggested additional services to customers in order to meet upsell goals.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.

Sailor

United States Navy
02.2019 - 05.2021
  • Completed routine cleaning and sanitization of vessel and equipment.
  • Complied with uniform regulations and standards of conduct established company.
  • Reviewed mission requirements and identified appropriate equipment to achieve goals.
  • Studied and memorized terms and references.
  • General maintenance
  • Prep and serve food
  • Disassemble and reassemble items as needed

Education

No Degree - Automotive Mechanics

Job Corps
WA
09.2017

High School Diploma -

Boise High School
Boise, ID
06.2016

Skills

  • Mechanical Troubleshooting
  • Critical Thinking
  • Diagnostic Procedures
  • Automotive Maintenance
  • Security/Surveillance
  • Defensive Tactics
  • Firearms Safety & Handling

Accomplishments

  • National Defense Service Medal
  • Global War on Terrorism Expeditionary Medal
  • Global War on Terrorism Service Medal
  • Sea Service Deployment Ribbon
  • Navy Pistol Sharpshooter Ribbon

Additional Information

  • Basic Security Clearance
  • Weapons Certifications: MP 9mm pistol, M4 carbine, 12-gauge shotgun
  • Training JR Sailors
  • Personal Security Detail
  • Conflict Management

Certification

Certified in First Aid/CPR, 3M (Maintenance, Material, Management) - 2 years

Timeline

MST (Merchandise Service Team)

Lowes Home Improvement Stores
04.2024 - Current

Lube Technician

Jiffy Lube
12.2021 - 03.2023

Sailor

United States Navy
02.2019 - 05.2021

No Degree - Automotive Mechanics

Job Corps

High School Diploma -

Boise High School

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Darrius Holland