Darrick Wan
Langley
Summary
A results-oriented Management Professional in the hospitality industry with wide experience in scheduling, procurement, supervision of subordinate managers, overseeing day to day operations while providing exemplary service to our customers. Possesses excellent leadership and a high level of interpersonal, communication, and motivational skills with a team attitude.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
The Boathouse Restaurant
11.2013 - Current
- Motivating, leading, and delegating 75+ team members
- Overseeing daily operations
- Responsible for the schedule of 75+ team members and management
- Overseeing weekly inventory counts and balancing worksheets
- Responsible for financial statements of $4.5 million+/year store
- Preparing and presenting Weekly/Monthly P&L
- Training and development of support managers
- Conducting supervisor and employee performance reviews
- Responsible for supervisory and management position recruitment
- Initiating marketing strategies to increase sales
- Establishing new connections in the community to increase involvement with local volunteering and charity events
Restaurant General Manager
Moxies Bar and Grill
08.2009 - 11.2013
- Motivating, leading and delegating 100+ team members
- Overseeing daily operations
- Scheduling 50+ front of house team members
- Overseeing weekly inventory counts and going over cost of sales
- Responsible for financial statements of $5 million+/year store
- Preparing and presenting weekly P&L
- Training and development of support managers
- Conducting supervisor and employee performance reviews
- Responsible for supervisory and frontline position recruitment
- Develop and conduct all team member training sessions and orientations
- Initiating marketing strategies to increase sales
Restaurant General Manager
CRAVE BEACHSIDE
03.2008 - 04.2009
- Motivating, leading, and delegating team members
- Scheduling front of house team members
- Key purchasing agent for all liquor and non-food inventory
- Managing liquor and non-food inventory
- Training and development of Support Managers
- Creative designer of wine list and cocktail menu
- Responsible for supervisory and frontline position recruitment
- Developed and conducted all team member training sessions and orientations
Education
Business Administration Post Diploma -
BCIT
Bachelor of Arts - Geography Major
University of British Columbia
Skills
- P & L Management
- Cost Containment/Control
- Purchasing/Inventory
- Staff Scheduling
- Facilities/Safety Management
- Policies & Procedures
- Guest Relations
- Multitasking
- Staff Training
- Team Building
Certification
- Occupational First Aid Level 3 Certificate (St. John’s Ambulance OFA)
- Heartstart CPR Level C Certificate (St. John’s Ambulance)
- Serving it Right Certificate
- FOODSAFE Level 1
- Super Host Certificate- Fundamental workshop to ensure friendly service for any visitor to our province
Timeline
Restaurant General Manager
The Boathouse Restaurant
11.2013 - Current
Restaurant General Manager
Moxies Bar and Grill
08.2009 - 11.2013
Restaurant General Manager
CRAVE BEACHSIDE
03.2008 - 04.2009
Business Administration Post Diploma -
BCIT
Bachelor of Arts - Geography Major
University of British Columbia