Darren Somerville
Victoria
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Police Officer
Royal Canadian Mounted Police
03.2018 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques.
- Trained new officers on policies and procedures, fostering a professional work environment focused on public service.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Health Care Aide
Island Health
08.2011 - 03.2018
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
- Participated in ongoing training opportunities to stay current with best practices in health care aide services.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
- Collaborated with multidisciplinary team members to develop individualized care plans for patients.
Floor Manager
Office Depot
06.2010 - 10.2011
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of eight employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed daily store operations for smooth functioning and achieving sales targets.
- Facilitated team meetings to communicate targets and gather input on operational improvements.
Education
Sworn Peace Officer -
Royal Canadian Mounted Police Depot Division
Regina, SK09.2018
Health Care Aide Certificate -
Camosun College
Victoria10.2010
High School Diploma -
South Okanagan Secondary School
Regina, SK06.2002
Skills
- Clear and concise report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Conducting criminal investigations
- Crisis intervention and deescalation
- Officer training
- Case management
- Risk mitigation
- Court preparation
- Inter-agency coordination
Timeline
Police Officer
Royal Canadian Mounted Police
03.2018 - Current
Health Care Aide
Island Health
08.2011 - 03.2018
Floor Manager
Office Depot
06.2010 - 10.2011
Health Care Aide Certificate -
Camosun College
Sworn Peace Officer -
Royal Canadian Mounted Police Depot Division
High School Diploma -
South Okanagan Secondary School
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