A dynamic Diagnostic Sales Developer from Snap-on Incorporated, I excel in CRM proficiency and building strong customer relationships. Recognized for boosting sales through strategic business development and planning, I consistently exceed targets by leveraging in-depth product knowledge and exceptional communication skills. My approach has earned multiple accolades, demonstrating a commitment to excellence and a knack for nurturing client loyalty.
Overview
12
12
years of professional experience
Work History
Diagnostic Sales Developer
Snap-on Incorporated
Manitoba, Saskatchewan, Northwestern Ontario
09.2012 - Current
Responsibilities
Direct sale of Diagnostic products to shop owners
Perform business evaluation/coaching rides with Franchisees
Teach product and sales skills to Franchisees
Secure orders for additional Diagnostics products
Demonstrate products to customers
Perform product training to customers
Attend field meetings to present promotions
Staff and support trade-shows, and attend sales meetings as required
Perform customer education/sales seminars
Maintain assigned inventory levels
Self-motivated with the ability to work effectively within a team environment
Excellent PC skills and Internet experience
Territory management
Conducted regular competitor analysis to stay informed of industry trends and adjust strategy accordingly.
Designed customized solutions based on client needs analysis, providing tailored offerings that drove additional revenue streams.
Provided exceptional after-sales support, addressing any concerns or issues promptly and effectively to maintain customer satisfaction ratings.
Boosted sales revenue by identifying and targeting potential leads for new business opportunities.
Collaborated with cross-functional teams to ensure consistent messaging and branding across all marketing materials.
Recognized as a top performer within the sales team, earning multiple awards and accolades for outstanding achievement.
Delivered engaging product presentations to highlight key features and benefits, leading to increased sales conversions.
Developed strong client relationships, resulting in increased customer satisfaction and loyalty.
Managed the entire sales process from lead generation through closing, ensuring seamless transactions for clients.
Implemented effective sales strategies to maximize market share and profit margins.
Education
Captains License 6 Pack And 100 Ton Marine Vessels - Captains License
Captains Marine
Key West Florida
06-2001
Certificate - Commerce, Industry Sales And Marketing
Red River Polytech
Winnipeg, MB
06-1990
High School Diploma -
Maples Collegiate Institute
Winnipeg, MB
06-1984
Skills
CRM proficiency
Closing deals
Customer relationship building
Lead qualification
Leads prospecting
Product demonstration
Cold calling
Sales forecasting
CRM tracking
Metrics monitoring
Account prospecting
Teamwork
Customer service
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Active listening
Effective communication
Verbal and written communication
Relationship building
Sales targeting
Rapport and relationship building
Business development and planning
Sales presentations
Product knowledge
Client relations
Accomplishments
2014 North American Diagnostics ( Top Diagnostics Sales Developer Shop Key new Sales). 252.77% to plan
2015 North American Diagnostics ( Top Diagnostics Sales Developer Shop Key new Sales). 276.95% to plan
2021 Snap-on Mythic Award. (Top Diagnostic Sales Performer Canada. 138.62% to plan
Languages
English
Full Professional
Interests
Spending time with my family on the weekends
Audiophile and professional DJ
Restoring vintage Audio
Timeline
Diagnostic Sales Developer
Snap-on Incorporated
09.2012 - Current
Captains License 6 Pack And 100 Ton Marine Vessels - Captains License
Captains Marine
Certificate - Commerce, Industry Sales And Marketing
Head of Sales - Diagnostic Business at Kalbe Farma (Kalgen Innolab - KDNA & PML)Head of Sales - Diagnostic Business at Kalbe Farma (Kalgen Innolab - KDNA & PML)