Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Affiliations
Software
Interests
Timeline
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Darren Roy

Lutes Mountain,NB

Summary

I am a quality-driven Software QA Tester with expertise in casino industry standard systems, hardware, and processes. Through comprehensive test planning, defect tracking, and a keen eye for quality I've participated in major hardware launches and tackled the onboarding of new software platforms for testing. Using critical thinking and problem-solving skills I've helped deliver numerous customer-approved software and firmware applications that are in wide-use across the casino industry.

Overview

7
7
years of professional experience

Work History

Software Quality Assurance Tester

BMM Testlabs
10.2020 - Current
  • Interacted with software application developers and customer service teams to clarify design specifications, test requirements, and address defect resolutions.
  • Interacted with external product vendors to facilitate defect investigation and resolution for vendor-supplied firmware.
  • Used Atlassian Jira to report, track and monitor defects.
  • Wrote technical documentation on IGT's Australian Software Platform to facilitate easy transfer of knowledge within the team.
  • Developed comprehensive test case sets for IGT's Australian Software Platform, ensuring thorough software quality assurance coverage; served as Subject Matter Expert for Australia/New Zealand matters.
  • Performed comprehensive testing on multiple casino games throughout their full development cycle to support the release of a new hardware platform.

Security Guard

EL Expert Security
09.2018 - 09.2020
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Museum Guide

Milton Blacksmith Museum
06.2018 - 08.2018
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Guided groups of up to 10 people on unscheduled tours.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Performed maintenance and restorative work on items to be displayed for the museum.

Education

No Degree - Video Game Design & Development

Eastern College
Moncton, NB
08-2020

Skills

  • Defect tracking
  • Software documentation
  • Test planning
  • Stress testing
  • Regression testing
  • Requirements analysis
  • Performance testing
  • User acceptance testing
  • Test case writing

Accomplishments

  • Became Subject Matter Expert for all casino matters Australia/New Zealand, and for the hardware platforms I have supported during their launch.
  • Collaborated with numerous members of hardware vendor development teams to resolve defects and regulatory issues.
  • Performed detailed database entry creation and maintenance to facilitate the release of firmware for vendor products.

Languages

English
Native or Bilingual
French
Professional Working

Affiliations

  • IGT

Software

Casino Host Protocols (Ex SAS, G2S, etc)

Microsoft 365 Suite

Atlassian Products (Jira, Confluence)

Unity

Interests

  • I love exploring new computer and casino hardware on the whole, especially when it comes to host systems and gaming machine cabinets
  • I have a particular love for older computer systems and hardware, which has proven valuable for facilitating the usage of aged software within my work
  • I have a very strong passion for motorsports, particularly Formula 1

Timeline

Software Quality Assurance Tester

BMM Testlabs
10.2020 - Current

Security Guard

EL Expert Security
09.2018 - 09.2020

Museum Guide

Milton Blacksmith Museum
06.2018 - 08.2018

No Degree - Video Game Design & Development

Eastern College
Darren Roy