I pride myself in being a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. If given the opportunity, I promise to exceed your expectations.
Overview
18
18
years of professional experience
Work History
Instructor
Air Canada
03.2018 - Current
Initial "below the wing" training for new employees. Ground handling procedures, regulatory compliance, de-ice, WHIMIS, SIMS, safety reporting, AVOP.
Initial and recurrent regulatory training.
Detailed record keeping.
Peer to Peer audits.
Baggage Service Agent
Air Canada
02.2016 - 03.2018
Processed and secured unclaimed luggage.
Updated records when lost, delayed or pilfered bags were found.
Able to effectively communicate with and placate difficult customers.
Liaised with delivery companies and clients. Managed local delivery process during busy, irregular operations.
Maintained professional demeanor and decorum during stressful situations.
Ramp Agent
Air Canada
09.2005 - 02.2016
Positioned and towed aircraft from remote locations of airport to designated areas.
Maintain close communications with ground and flight crews to ensure a safe operation.
Able to multi task, prioritize tasks.
Education
High School Diploma -
Marion M Graham Collegiate
Saskatoon, Saskatchewan
06.1988
Private Pilot Liscence
Mitchinson Flight School
Saskatoon, Saskatchewan
Skills
YYC AVOP proctor
ROC holder
Airports/Cargo instructor
OHS,WHIMIS
Public Speaking - Toastmasters
Instructional Techniques - Air Canada Workshop
Meticulous Records Maintenance
Compliance Management, Air Canada SOP's, Canada Labour Code, Transport Canada