Darren Phillip Johnson
San Leandro,CA
Summary
My eagerness to take the necessary steps to begin a new chapter and gain knowledge of a new expertise will show my compatibility for my positions of interest. I am an adaptive worker with a high drive for learning new skills and my experience in working with a diverse group of companies will aid in my learning of any new skills necessary to excel in any duties. My work ethic and positive attitude has accelerated my positions in other career paths just as it would in my future roles. I am seeking a position to apply my experiences to not only expand my toolkit but also to become a great asset to the company.
Overview
6
6
years of professional experience
Work History
Parts Representative
Volvo Construction
02.2023 - Current
- Prioritized assisting customers both in person and over the phone in relation to parts sales orders
- Acknowledged customers and set an example of good customer relations
- Used customer account list when processing open account parts orders as well as using company procurement software
- Maintained a working knowledge of parts department functions, collaborated, and communicated with warehouse associates and colleagues
Core Dept. Reman Coordinator
Empire CAT
12.2021 - 02.2023
- Researched and resolved all internal and external core related discrepancies
- Inspected remanufactured CAT parts including engines and smaller components with the use of various hand tools and crane lift
- Issued core credit to CAT reman parts and components based on Caterpillars core acceptance criteria
- Processed core parts shipments back to Caterpillar facility
- Managed warranty hold parts as well as process shipments of warranty parts return request claims
Parts Dept. Warehouse Associate
Peterson CAT
12.2018 - 12.2021
- Assisted and attended to customers at will call and helped them where needed
- Pull parts for parts orders from warehouse and prepared them for customer pickup or shipment
- Performed shipping and receiving, bin stock orders, and filled batteries in appropriate locations with a high degree of accuracy and in a timely manner
- Deliver parts over night to various customer locations throughout the bay area using 6 wheeler flat bed truck
Education
High School Diploma -
San Leandro High School
San Leandro, CA01.2018
Skills
- Communication in person
- Communication over the phone
- Communication via email
- Team-driven
- Bilingual in English and Spanish
- Time Management
- Quick and Adaptive Learner
- Customer Service
- Knowledge of Basic Hand Tools
- Navigating delivery and pick-up drives
- Warehouse Organization
- Parts Inventory
- Operate Forklift
- Operate excavators
- Operate dozers
- Operate skid steers
Languages
Spanish
Native or Bilingual
Timeline
Parts Representative
Volvo Construction
02.2023 - Current
Core Dept. Reman Coordinator
Empire CAT
12.2021 - 02.2023
Parts Dept. Warehouse Associate
Peterson CAT
12.2018 - 12.2021
High School Diploma -
San Leandro High School
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