DARREN LEBLANC
Airdrie,Canada
Summary
MY PRIMARY OBJECTIVE IS TO CREATE A POSITIVE AND INDIVIDUALIZED EXPERIENCE FOR EVERY CUSTOMER. AS A TEAM PLAYER, I EMBRACE THE VISION OF BUSINESS-AS-STEWARDSHIP, HELPING THE TEAM SUCCEED BY BEING ATTENTIVE TO OUR CUSTOMERS' NEEDS. I LOOK FORWARD TO APPLYING MY PROBLEM-SOLVING SKILLS TO NEW AND EXCITING CHALLENGES.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Electrician
Leblanc electric, MD Electric
Airdrie/Calgary, AB
01.2013 - 01.2023
Electrician
Mr. Electric
Calgary, AB
01.2002 - 01.2013
Young offender counsellor
Hull family services
Calgary, AB
01.1996 - 01.2002
Shipper/receiver
A.M.P. tech
Calgary, AB
01.1988 - 01.1992
Education
Master Electrician Certificate -
SAIT
Calgary, AB06-2008
Journeyman Electrician Certificate Red Seal -
SAIT
Calgary, AB01.2006
Diploma - Criminology
Mount Royal College
01.1996
Skills
- Training and supervising
- Scheduling jobs
- Ordering material
- Estimating costs
- Warehouse inventory control
- Blueprint reading
- Producing safety and hazard assessment reports
- Operating scissor lift
- Operating forklifts
- Installation of electrical devices
- Repair and maintenance of electrical devices
- Installing temporary power
- Scheduling
- Troubleshooting complex control systems
- Critical thinking
- Time management
- Project management
- Electrical troubleshooting
- Customer relations
- Team coaching
- Problem-solving
- Verbal and written communication
- Empathy and patience
- Customer relationship management (CRM)
- Team management
- Customer escalations
- Upselling techniques
- Customer service
- Coordinating service initiatives
Certification
- Journeyman Electrician Certificate Red Seal, 2006, SAIT, Calgary, AB
- Master Electrician Certificate, SAIT, Calgary, AB
- St. John's Standard First Aid
- WHMIS
- Construction Safety: Fall Protection Course
- Solar PV Installation
- Scissor Lift Certificate
Timeline
Electrician
Leblanc electric, MD Electric
01.2013 - 01.2023
Electrician
Mr. Electric
01.2002 - 01.2013
Young offender counsellor
Hull family services
01.1996 - 01.2002
Shipper/receiver
A.M.P. tech
01.1988 - 01.1992
Master Electrician Certificate -
SAIT
Journeyman Electrician Certificate Red Seal -
SAIT
Diploma - Criminology
Mount Royal College