Darren Friesen
Morris,Canada
Summary
Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
27
27
years of professional experience
Work History
Manager/Co-Owner
Terida Airport B & B
01.2017 - 04.2025
- Successfully operated and managed business with best rankings on all digital platforms with over 500 reviews online and low cancellation rates
- Implemented sustainable and locally-sourced food initiatives aligning with the business commitment to environmental responsibility
- Developed profiles of all digital reservation platforms
- Provided exceptional service tailored to foreigners, meeting high expectations for excellence and satisfaction
- Resolved guest needs and anticipated potential problems by monitoring operation issues and business flow
- Developed and implemented operational procedures to enhance efficiency in staff management and guest services.
- Managed daily operations of airport B & B, ensuring exceptional guest experiences and smooth workflow.
Civilian Preservation Technologies
Alajuela, Costa Rica
01.2011 - 01.2023
- Running cutting-edge programs for personal preservation, self-defence, and combatives
- Sub-contracted through one of the major security companies in the country, trained security guards for multiple security companies
- The only academy in the country qualified to teach a number of both combative systems and modern concepts and methodologies on how to prepare clients for violence
Assistant Director
Executive Development Solutions
San Jose, Costa Rica
01.2013 - 01.2015
- Teaching English and Neuro-Linguistic Programming to clients
- Developing new progressive programs for staff, clientele, and seminars
- Extensive experience in LAB (Language And Body) Profiling, body language, advanced communication, conflict resolution, negotiation, linguistics, modern interviewing techniques
Owner
CanAm MediTravel
Alajuela, Costa Rica
01.2011 - 01.2015
- Facilitation of medical tourism patients from Canada and the U.S.
- Logistics (flights, transportation, lodging)
- Translation
- Patient advocacy and liaison
- Acting as a medium between client and medical professional/hospitals/clinics
- Sales and marketing
Office Manager & Co-Owner
Country Trails Courier
Morris, Manitoba and Winnipeg, Manitoba, Canada
01.1998 - 01.2010
- Accounts receivable and pricing
- Billing / month-end statements
- Dispatch and logistics - coordinating drivers
- Office manager - hiring and giving interviews
- Customer service and PR - complaints
- Setting up new accounts - working with Simply Accounting
Education
Certificate - Teaching English to Speakers of Other Languages
International TEFL and TESOL Training
01.2014
NLP Coaching and Master Practitioner Certification - undefined
Executive Development Solutions
01.2014
Body Language / Language-and-Body (LAB) Professional Profiling for Hiring Seminar - undefined
ID Technologies
Winnipeg, Manitoba01.2008
Advanced Communication Course - undefined
Johnson Business Development
Winnipeg, Manitoba01.2005
Business Administration Diploma - undefined
Success CompuCollege
Winnipeg, Manitoba01.1997
Skills
- Extensive management, teaching and leadership experience
- Extensive customer service experience
- Computer literate (some Word, some Excel, some Access, some Simply Accounting, type 55 wpm)
- Professional coach
- Strong work ethic and intent on completing projects
- Leader, enthusiastic, dynamic
- Self-motivated with high emotional intelligence
- Advanced communication experience and skills
- Decision-making
- Time management
- Team leadership
- Customer service
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Manager/Co-Owner
Terida Airport B & B
01.2017 - 04.2025
Assistant Director
Executive Development Solutions
01.2013 - 01.2015
Civilian Preservation Technologies
01.2011 - 01.2023
Owner
CanAm MediTravel
01.2011 - 01.2015
Office Manager & Co-Owner
Country Trails Courier
01.1998 - 01.2010
NLP Coaching and Master Practitioner Certification - undefined
Executive Development Solutions
Body Language / Language-and-Body (LAB) Professional Profiling for Hiring Seminar - undefined
ID Technologies
Advanced Communication Course - undefined
Johnson Business Development
Business Administration Diploma - undefined
Success CompuCollege
Certificate - Teaching English to Speakers of Other Languages
International TEFL and TESOL Training