Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Darren Doucette

Fredericton,NB

Summary

Positive and diligent Property Manager who is professional, effective at promoting resident satisfaction by addressing concerns, managing and performing repairs, and implementing updates to enhance properties. Demonstrated operational and leadership skills. Offering 26 years of property management experience paired with a goal-oriented and performance-minded approach.

Overview

27
27
years of professional experience

Work History

Property Manager

A.J. Investments Inc.
07.1997 - Current
  • Enhancing tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increasing property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintaining positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Manages budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Conducts regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversees lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlord and tenants.
  • Establishes strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting property's operations.
  • Handles tenant complaints promptly and appropriately, calling in repairmen when needed, and other support services.
  • Completes final move-out walk-throughs with tenants to identify required repairs.
  • Follows up on delinquent tenants and coordinated collection procedures.
  • Monitors tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Maintains sufficient number of units market-ready for lease.
  • Communicates effectively with owners and tenants.
  • Delivers emergency 24-hour on-call service for tenants on building issues.
  • Coordinates appointments to show vacant units.

Volleyball Official /Volleyball Referee

Volleyball New Brunswick
09.2001 - Current
  • Enhances player experience by consistently enforcing game rules and maintaining a fair playing environment.
  • Uphold high standards of sportsmanship by addressing misconduct and resolving conflicts among players effectively.
  • Significantly improves overall match flow by accurately tracking time, scores, substitutions, and timeouts.
  • Ensures the safety of all participants through close monitoring of court conditions and adhering to proper equipment standards.
  • Collaborates with fellow officials and coaches to uphold league regulations and maintain consistency in officiating practices.
  • Supports tournament organization efforts for smooth execution, including scheduling, coordination, and facility setup.
  • Develops strong communication skills while interacting with diverse players, coaches, administrators, and spectators.
  • Maintains up-to-date knowledge of rule changes and interpretations through regular participation in training sessions and workshops.
  • Optimizes efficiency during matches by quickly making decisive calls based on accurate observation and analysis of plays.
  • Provides constructive feedback to players regarding specific rule infractions or areas for improvement after matches when appropriate.
  • Increases trust in officiating decisions by demonstrating integrity and impartiality throughout each match played.
  • Manages challenging situations effectively by remaining calm under pressure while maintaining a professional demeanor at all times.
  • Mentors new volleyball officials in proper techniques, positioning, and rule enforcement to ensure a high standard of officiating across matches.
  • Make consistent calls that demonstrate constant compliance with laws of volleyball.
  • Resolves complaints or claims of infractions by participants and assessed actions required while maintaining constant control of match.
  • Keeps track of elapsed time - start and stop play at proper intervals.
  • Controls game flow to maintain safe and fair environment.
  • Provides safe playing environment for players by monitoring activity.
  • Reviews and studies rulebooks to maintain current knowledge of updates and changes.
  • Makes judgment calls on unsportsmanlike behavior and other violations.
  • Inspects sporting equipment for compliance with safety and event regulations.
  • Trains and mentors new referees through providing in-person clinics.
  • Keeps accurate records of match scores, time-outs, substitutions, and other relevant statistics for post-match reporting.
  • Contributes to the growth of volleyball as a sport within the community by mentoring aspiring referees, sharing knowledge and experiences gained throughout years of officiating experience.

Sales Associate

Home Depot
08.2018 - Current
  • Increases sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosts customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Develops new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieves monthly sales targets consistently by maintaining a high level of product knowledge.
  • Contributes to visual merchandising efforts by creating displays that showcase products effectively and enticing shoppers to make purchases.
  • Manages conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhances team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Organizes racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helps customers locate products and checked store system for merchandise at other sites.
  • Maintains a calm demeanor and professionally manages issues in busy, high-stress situations.
  • Provides positive first impressions to welcome existing, new, and potential customers.
  • Solves customer challenges by offering relevant products and services.
  • Engages in friendly conversation with customer to better uncover individual needs.
  • Works to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Licensed to operate all heavy equipment used in inventory ( Reach Truck, Scissor lifts, etc)
  • Develops new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Education

No Degree - Forestry

Memorial University of Newfoundland
St. John's, Newfoundland

Skills

  • Property Inspections
  • Interpersonal abilities
  • General Maintenance
  • Grounds Maintenance
  • Building operations
  • Leasing and sales
  • Apartment Maintenance
  • Critical Thinking
  • Attention to Detail
  • Organizational Skills
  • Multitasking Abilities

Languages

English
Full Professional

Timeline

Sales Associate

Home Depot
08.2018 - Current

Volleyball Official /Volleyball Referee

Volleyball New Brunswick
09.2001 - Current

Property Manager

A.J. Investments Inc.
07.1997 - Current

No Degree - Forestry

Memorial University of Newfoundland

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Darren Doucette