Darren Davey
Mississauga,Canada
Summary
Motivated professional with a background in Accounting and customer service, eager to apply analytical and organizational skills as an Investment Assistant. Proficient in financial analysis, budgeting with strong attention to detail. Experienced in billing, reconciliation, and invoice clearing. Quick learner, excels in fast-paced environments, and skilled in PowerPoint and Excel for report creation.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
LCBO - Retail Company
Toronto, Canada
09.2023 - Current
- Operated cash registers with 100% accuracy, trained 10+ new recruits in cash handling procedures; handled sales ranging $20,000
- Received 95% positive customer feedback, showcasing exceptional interpersonal skills with both customers and colleagues
Associate Order Processing
The Home Depot - Home Improvement Company
Waterloo, Canada
03.2023 - 08.2023
- Achieved a 98% accuracy rate in picking, organizing, and validating customer orders; achieved 95% accuracy in order delivery
- Utilized computer terminals and portable phones to efficiently check inventory, track orders, and notify customers of product availability
Assistant Manager - Cluster Coordinator
HDFC Bank
, India
12.2019 - 01.2022
- Implemented data-driven strategies that contributed to a 10% improvement in sales performance across the cluster
- Identified and addressed inefficiencies in branch operations, resulting in a 15% increase in overall efficiency among equity products
- Proactively monitored and managed compliance with regulatory requirements and internal policies, ensuring a 100% adherence rate
- Enhanced communication channels between Cluster Head, Branch Managers & CEO's resulting in a 20% increase in information flow.
Education
Graduate Diploma in Professional Accounting - Accounting and Finance
Sheridan College
Mississauga, ON, Canada08.2024
Post Graduate Diploma - Financial Technology
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08-2023
Bachelor of Commerce - B.Com -
Loyola College
India05.2020
Skills
- Microsoft Office Suite
- QuickBooks
- ProFile Tax software
- PowerBI
- Tableau
- Management Information Systems
- Microsoft Access database
Extracurricular Activities
Outreach Associate - Loyola College, India,
Volunteer, 06/2018, 05/2020
Leadership and Coordination: Organized and led various community service projects, fostering teamwork and enhancing leadership skills., Community Engagement: Actively participated in outreach programs, contributing to social awareness and educational initiatives for underprivileged communities., Event Management: Coordinated events, workshops, and seminars, ensuring smooth execution and effective participation.
Hobbies and Interests
- Scooting
- Cooking
- Ultimate-Frisbee & Football
- Cricket
Timeline
Customer Service Representative
LCBO - Retail Company
09.2023 - Current
Associate Order Processing
The Home Depot - Home Improvement Company
03.2023 - 08.2023
Assistant Manager - Cluster Coordinator
HDFC Bank
12.2019 - 01.2022
Graduate Diploma in Professional Accounting - Accounting and Finance
Sheridan College
Post Graduate Diploma - Financial Technology
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Commerce - B.Com -
Loyola College
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