Summary
Overview
Work History
Education
Skills
Timeline
Generic

DARREN BYRNE

Vancouver

Summary

Determined & attentive to detail employee delivering quality support and team leadership to business operations. Worked alongside electrical and construction personnel for over ten years. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, cargo deliveries, logistical planning, dealer and customer negotiations. Uses self learned methods and tools for onsite troubleshooting and installations.

Overview

9
9
years of professional experience

Work History

Sales & Service Technician/ Trainer

Orkin Canada
09.2023 - Current
  • Resolved customer pest related issues in a safe and timely manner
  • Use of equipment such as power tools, ladders, exclusion materials and mechanical traps
  • Attended customer needs such as working over night jobs so not to interfere with regular business hours of the customer
  • Scheduled meetings with management teams
  • Quoted customers using provided price lists
  • Utilized modern IPM control methods to solve pest problems
  • Documented all work completed/ issues found in order to give clear commination to employer and customer
  • Certified Field Trainer for new hires


Director of Operations

AVS Poultry Services Ltd
09.2017 - 08.2023
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Daily use of Excel & Sage accounting software to formulate sales quotes using up to date material and labour costs.
  • Trained new employees on proper protocols and customer service standards.
  • Transported heavy materials to and from jobsite on trailers.
  • Assembled and Installed poultry production equipment on site.
  • Operated reach forklift and scissor lift on site.
  • Transported and safely delivered items to customers and dispatch centers.
  • Formed and sustained relationships with customers to encourage new business.
  • Presented order bills and collected payments for deliveries.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.

Sales Order Picker Operator

ABP Food Group Ltd
05.2015 - 08.2017
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Received returns of damaged and incorrect orders to process replacements.
  • Picked products within a busy environment from designated locations using various tools and transferred to appropriate areas for further processing.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Communicated with production and sales management in order to fulfill customer orders on time.
  • Followed proper stock rotation procedures to minimize errors and remove out of date items from sales floor.

Education

BA(Hons) - Computer Science

Dundalk Institute of Technology
Dundalk, Ireland

High School Diploma -

St Macartan's College
Monaghan, Ireland
05.2014

Pesticide Applicator Certificate

5 Year License
BC
11.2023

Reach & Counterbalance Forklift License

ABP
Ireland
08.2015

Skills

  • Operations Oversight
  • Technical/ computing knowledge
  • General electrical and structural knowledge
  • Manual Handling Course Completion
  • Operation of commercial Thermal/ Cold Fogging equipment for disinfection purposes
  • Welding Skills
  • Hand and Power Tool Operation
  • Warehouse Management Systems
  • Inventory Oversight
  • Leadership Training
  • Class 5 Driver's License
  • Ladder Safety
  • Twin Axle Trailer Driving
  • Forklift Operator Certification
  • Scissor/ Boom Lift Operation
  • Finance and Sage Accounting Oversight
  • Records Organization and Management
  • Decision Making Onsite
  • Attention to Detail
  • Troubleshooting and Diagnosis
  • Customer Service
  • Multitasking and Organization
  • Works Well Under Pressure
  • Motor Repairs

Timeline

Sales & Service Technician/ Trainer

Orkin Canada
09.2023 - Current

Director of Operations

AVS Poultry Services Ltd
09.2017 - 08.2023

Sales Order Picker Operator

ABP Food Group Ltd
05.2015 - 08.2017

BA(Hons) - Computer Science

Dundalk Institute of Technology

High School Diploma -

St Macartan's College

Pesticide Applicator Certificate

5 Year License

Reach & Counterbalance Forklift License

ABP

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