Darren Boyle
Innisfil
Summary
Assistant manager with a proven track record at Tim Hortons, excelling in employee training and inventory management. Fostered a positive work environment, enhancing team productivity and customer satisfaction. Skilled in cash handling and problem-solving, effectively reducing discrepancies and improving operational efficiency.
Overview
10
10
years of professional experience
Work History
Asst Manager
Tim Hortons
06.2019 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed and motivated employees to be productive and engaged in work.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Supervisor
Tim Hortons
03.2015 - 06.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Nantyr Shores
Innisfil, ON06-2015
Skills
- Employee training
- Customer relations
- Inventory management
- Cash handling
- Customer service
- Problem solving
Languages
English
Timeline
Asst Manager
Tim Hortons
06.2019 - Current
Supervisor
Tim Hortons
03.2015 - 06.2018
High School Diploma -
Nantyr Shores
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