Darren Bessette
Outlook,SK
Summary
Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Draftsperson\Project Manager
Ranco MFG
08.2021 - 04.2023
- Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Conducted site visits to obtain precise dimensions and to discuss and solve issues with site supervisors pertaining to scope of work.
- Coordinated logistics and\or performed delivery of custom manufactured millwork to ensure integrity of product and customer satisfaction.
- Maintained inventory, supplies and shop tools in a timely manner using Sage Purchase Order System.
Operations Manager
Fedex Ground
08.2020 - 08.2021
- Developed and implemented strategies to maximize efficiencies in sort operation.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Responsible for staffing, payroll, training and quarterly performance reviews for 18 employees.
Operator
City Of Saskatoon
04.2018 - 08.2020
- Responsible for safe operation of all manner of transit vehicles.
- Provided superior service to the ridership of Access Transit while maintaining the strictest of safety standards.
- Demonstrated professionalism, courtesy and respect in every aspect of all duties.
- Expert use of scanning and scheduling equipment to ensure on time service and accuracy of fairs.
- Performed inspections and routine maintenance on equipment.
Manager\Trainer\Operator
Purolator Courier Ltd.
04.1997 - 04.2018
- Exceeded company objectives through proactive monitoring in the areas of staffing, training, route planning and industry trends.
- Facilitated training courses in areas of safety, methods, dangerous goods handling and defensive driving.
- Conducted on road supervision and biannual reviews to improve employee performance and customer satisfaction.
- Utilized SAP software systems to ensure payroll accuracy and monitor attendance adherence.
- Training and certification on all powered equipment including Class 1A units, curbsides, belt & static lines and all air ramp\727 loaders and tugs.
- Performed deliveries and pick-ups throughout central Saskatchewan operating Class 1A vehicles and achieving 18 year safe driving record.
- Verified contents of inventory loads against Bills of Lading.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Education
Continuing Education - Frontline Management
Siast\Pinetree
Saskatoon, SK03.2011
High School Diploma -
E.D. Feehan High School
Saskatoon, SK06.1990
Skills
- Excellent Customer Service Skills
- Proficient at Problem Solving
- Critical Thinking
- Time Management
- Organization
- Office and Outlook Proficient
- SAP and SAGE Proficient
- Safe Driving
- Route Planning
- Attention to Detail
Certification
Class 1A License (2001)
Forklift Operator Certificate
First Aid & CPR Certification
Dangerous Goods Handling
WHMIS
Commissioner of Oaths
Hobbies
Anything outdoors and anything musical. I've been a professional and part time musician since I was a teenager.
Timeline
Draftsperson\Project Manager
Ranco MFG
08.2021 - 04.2023
Operations Manager
Fedex Ground
08.2020 - 08.2021
Operator
City Of Saskatoon
04.2018 - 08.2020
Manager\Trainer\Operator
Purolator Courier Ltd.
04.1997 - 04.2018
Continuing Education - Frontline Management
Siast\Pinetree
High School Diploma -
E.D. Feehan High School
Class 1A License (2001)
Forklift Operator Certificate
First Aid & CPR Certification
Dangerous Goods Handling
WHMIS
Commissioner of Oaths
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