Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Test Manager/Supervisor - R&D
Verathon Medical Inc
Burnaby, British Columbia
11.2023 - Current
Managed a team of design verification testers, orchestrating product verification, system software validation, and chemical compatibility assessments.
Functioned as the principal point of entry for all test requests directed to the design verification team.
Delegated tasks to testers, aligning assignments with individual availability and specialized skill sets.
Strategized and coordinated test activities to adhere to program deadlines, ensuring an adaptable arrangement of testing resources.
Conducted comprehensive reviews of completed test forms prior to forwarding them to Test Engineers or original requestors.
Utilized JIRA for tracking test cases and managing project workflows, and Confluence for documentation and collaboration.
Used JAMA software for precise entries of test case verdicts.
Engaged actively in resolving scheduling conflicts for test execution tasks in collaboration with stakeholders.
Supported VMCA’s Quality Management System, ensuring adherence to ISO13485 standards, Canadian Medical Device Regulations (CMDR, SOR 98-292), FDA Quality System Regulations (QSR, 21 CFR Part 820), and the Medical Device Directive (MDD93/42/EEC).
Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation.
Operations Supervisor
Great Little Box
Richmond, BC
08.2022 - 12.2023
Provided leadership and strategies to ensure high volume production demands were met.
Coordinated with Sales, Customer Service, and Upper Management regarding growth projections and strategies to address increased demand.
Monitored equipment, checked supplies, and coordinated manpower to meet expected demand.
Ensured a safe and clean work environment by providing guidance and instruction on control point usage, equipment handling, and resource management.
Supported safety programs aimed at reducing and eliminating employee injuries.
Planned production operations, establishing priorities and sequences for manufacturing processes.
Ensured staff training and output met compliance, productivity, and revenue goals.
Conducted performance reviews to identify and address areas for skill improvement.
Utilized Radius ERP system for inventory control and supply chain tracking, ensuring accurate and efficient management of resources.
Operations Supervisor
Mapei Inc
Delta, BC
01.2018 - 08.2022
Planned production operations, establishing priorities and sequences for manufacturing processes.
Coordinated staffing requirements and implemented efficiency training programs to prepare for increased sales in line with growth projections.
Engaged employees to create a safe, energetic work environment through continuous feedback and recognition.
Executed and optimized operational tasks to ensure seamless delivery of services.
Evaluated and reported on departmental metrics to upper management.
Managed inventory control and supply chain planning using AS400, ensuring efficient resource management and timely delivery of materials.
Senior Quality Control and Lab Technologist
TC Flexstar
Richmond, BC
12.2015 - 01.2018
Conducted analytical and chemical tests of plastic samples using FT-IR, OTR, WVTR, and GC methods.
Ensured compliance with regulatory requirements through diligent documentation and record-keeping practices.
Created certifications of conformance (CoCs) for product validation..
Implemented 5S, Lean manufacturing, Root Cause Analysis, and Just in Time manufacturing processes.
Wrote and revised Standard Operating Procedures (SOPs) and trained union employees for food safety and operational purposes.
Managed inventory control and supply chain traceability using Globetek.
Championed a culture of continuous improvement by actively seeking feedback from colleagues and incorporating constructive suggestions into daily work practices.
Education
Bachelor of Science - Food Technology And Operation Management
British Columbia Institute of Technology
Burnaby, BC
01.2017
Diploma - Food Technology
British Columbia Institute of Technology
Burnaby, BC
01.2014
Skills
Project management skills
Test case design
Team leadership
Test execution management
Management
Quality assurance
Compliance management
Customer relationship management
Human resources
Inventory coordination
Logistics expertise
Scheduling coordination
MRP and ERP systems
Operational planning
Lean manufacturing principles
KPI tracking
Accomplishments
Awarded due to consistent beating of iomportant project timelines
Certification
Level 2 WorkSafe BC Occupation First Aid Training
WHMIS/GHS
AIB/SQF
Management for Medical Devices
Timeline
Test Manager/Supervisor - R&D
Verathon Medical Inc
11.2023 - Current
Operations Supervisor
Great Little Box
08.2022 - 12.2023
Operations Supervisor
Mapei Inc
01.2018 - 08.2022
Senior Quality Control and Lab Technologist
TC Flexstar
12.2015 - 01.2018
Diploma - Food Technology
British Columbia Institute of Technology
Bachelor of Science - Food Technology And Operation Management