Darrell Wandler
Vancouver,BC
Summary
Dedicated Community Support Worker assisting people with disabilities or impairments to undertake everyday tasks and support well-being. Experienced in creating interactive atmosphere to expedite supportive relationships. Solid vision of institutional goals inspiring cooperation and teamwork.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Community Support Worker
Spectrum Society for Community Living
Vancouver, British Columbia
07.2019 - Current
- Collaborated with community members to educate public regarding issues such as drug abuse prevention and traffic safety.
- Supervised daily hygiene and skills to promote self-sufficiency.
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Supported individuals with facility-based planned activities in home and community settings.
- Followed and evaluated individualized support care plans to increase personal development.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Guided clients through transition to independent living within community.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Maintained accurate records and documented client data in company databases.
Assistant Deli Manager
IGA
Vancouver, British Columbia
03.2009 - 04.2019
- Reduced costs by controlling portion sizes and eliminating all types of waste.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Prepared and led food service training programs to teach staff various tasks.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Completed regular inventories of food and material stocks.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Created effective marketing promotions to improve business.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained new employees to perform duties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Resolved problems or concerns to satisfaction of involved parties.
- Explained goals and expectations required of trainees.
Education
High School Diploma -
St Thomas More Collegiate
Burnaby, BC06-2001
Skills
- Drug abuse prevention
- Community outreach
- Substance abuse awareness
- Employment support
- Service planning
- Disability awareness
- Individualized support
- Personal care assistance
- First aid and CPR
- Data entry and reporting
- Mental health
- Recreational activities
- Behavioral support
Affiliations
- Travel
- Outdoors
- Fishing
Accomplishments
MVP Award of Excellence 3 consecutive years at Dennys Restaurant
Certification
- Emergency First Aid and CPR Community Care 2024.
- PRN administration and Seizure Management Certification, Fraser Health 2009.
- MANDT Behaviour Management Course, Spectrum Society for Community Living 2019.
References
References available upon request.
Timeline
Community Support Worker
Spectrum Society for Community Living
07.2019 - Current
Assistant Deli Manager
IGA
03.2009 - 04.2019
High School Diploma -
St Thomas More Collegiate
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