Darrell Kirkness
Winnipeg
Summary
Adept at enhancing client care and achieving high satisfaction, my tenure at Nisichawaysihk Cree Nation showcases my ability to build trust and rapport through empathy and active listening. Skilled in customer service and daily living support, I excel in environments requiring professionalism, courtesy, and cultural sensitivity. My work ethic and integrity are demonstrated through consistent reliability and punctuality.
Overview
14
14
years of professional experience
Work History
Support Worker
Nisichawaysihk Cree Nation
01.2024 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Cashier
Jumbo's Convenience
06.2011 - 10.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Automotive Technician
Red River College of Applied Arts, Science And Technology
Winnipeg, None06-2004
High School Diploma -
Charles Sinclair High School
Fisher River, MB06-1997
Skills
- Daily living support
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Confidentiality and privacy
- Reliability and punctuality
- Relationship building
- Transportation assistance
- Professionalism and courtesy
- Cultural sensitivity
Timeline
Support Worker
Nisichawaysihk Cree Nation
01.2024 - Current
Cashier
Jumbo's Convenience
06.2011 - 10.2012
No Degree - Automotive Technician
Red River College of Applied Arts, Science And Technology
High School Diploma -
Charles Sinclair High School
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