Experienced Sales Manager with over 18 years of experience in Automotive. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of professional experience
Work History
Account Executive
Blackpurl INC.
London, ON
08.2021 - 11.2022
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
Collaborated with internal teams to develop account strategy.
Sales Manager
Blackbridge Harley - Davidson
Cambridge, ON
03.2021 - 07.2021
Used vendor expertise to deliver educational content to the sales team.
Maintained an ethical and positive working environment to reduce turnover and promote high retention rates.
Resolved customer issues quickly to close deals and boost client satisfaction.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Sales Manager
Rockys Harley - Davidson
London, ON
09.2009 - 11.2020
Promoted from Parts Manager to Sales Manager
Maintained an ethical and positive working environment to reduce turnover and promote high retention rates.
Resolved customer issues quickly to close deals and boost client satisfaction.
Interpreted sales and pricing policies to departmental personnel and customers.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Tracked pipeline data, won vs. lost opportunities and lead response times with DP360 CRM.
Parts Sales Manager
Rockys Harley - Davidson
London, ON
10.2004 - 09.2009
Bolstered sales and inventory management by effectively controlling daily parts program activities.
Created employee schedules to align coverage with forecasted demands.
Established spare parts department from the ground up.
Partnered with managers to implement operational enhancements for paperwork processing.